Scotland + Isle of Sky + England 5-Day Highlights Tour [NO. 3627] Double Check

Reservation Notes:

1. Instructions for forming a group :
From January 2022, the car type of this group is 8-65 seats. The group needs to confirm twice, and the trip can be made with 8 or more people.

Sequence of itinerary : From July to August, the group will depart on Tuesday! ! ! Please note! ! !
Starting from January 2022 , there are two tour orders for this group, which are randomly arranged. If you want to know the tour order of your group in advance, you can contact customer service for consultation after registration.

Sequence one (forward):
Day 1: Depart from London/Birmingham/Manchester City - Lake Windermere
Day 2: Hotel Departure - Scottish Highlands & A82 - Glencoe Gorge - Glenfinnan Viaduct - Loch Ness Day 3: Hotel Departure - Sky Island Full-day tour: Portree - Old Man Rock - Little Falls - Irene Donan Castle (exterior)
Day 4: Hotel Departure - Edinburgh Half Day Free Tour: Edinburgh Castle - Harry's Elephant Cafe - Royal Mile, etc. Day 5: Hotel Departure - York Half Day Free Tour: Ancient City Wall - York Minster - Butcher Street - Each delivery station (London/Birmingham/Manchester City)

Sequence 2 (reverse walk):
Day 1: Depart from London/Birmingham/Manchester City - York Half-Day Free Tour: Ancient City Wall - York Minster - Butcher Street Day 2: Hotel Departure - Edinburgh Half-Day Free Tour: Edinburgh Castle - Harry's Elephant Cafe - Royal Mile Avenue, etc. Day 3: Departure from the hotel - Sky Island full-day tour: Portree - Old Man Rock - Little Waterfall - Eileen Donan Fort (exterior)
Day 4: Depart from Hotel - Scottish Highlands & A82 - Glencoe Gorge - Glenfinnan Viaduct - Loch Ness Day 5: Depart from Hotel - Lake Windermere - Drop-off sites (London/Birmingham/Manchester City)

The price includes:
1. Tour guide: elite full-time Chinese tour guide, wonderful explanation and interaction;

2. Driver: full-time bus driver, safe driving guarantee; [models with 17 seats or less may be assigned as a driver and guide]

3. Vehicle: Tourist bus with 8-65 seats, Mercedes-Benz/Volvo/Iveco Comfort Guarantee, please fasten your seat belt during the whole journey.

4. Hotel: 4 nights in a double room in a three-star hotel (Scotland is a highland characteristic hotel); customers who travel alone or in an odd number as long as they obey the allocation, are exempt from single room surcharges; except for those who refuse to obey the arrangement or request to live in a single room . Note: The star rating standard of our agency is based on the star rating shown on hotels.com or booking.com.

5. Breakfast: During special periods, the whole breakfast may be a continental light meal. Continental breakfast: bread, jam, cereal, yogurt, coffee, tea, juice, etc.

The price does not include:

1. Personal and property losses caused by tourists’ breach of contract, their own fault, behavior during free activities or their own diseases;

2. Attraction tickets: In order to respect your choice of free travel, there is no disguised shopping or compulsory sightseeing in our itinerary, please choose to buy tickets for your favorite attractions;

3. Chinese dinner: Frugality depends on the person. Our tour guide will recommend authentic and delicious local restaurants to you, as well as affordable and efficient fast food restaurants. The consumption of Chinese food and dinner during the trip is your own choice;

4. Tips: £4/person/day (tipping standard is the driver’s and tour guide’s service fee. Adults and children are required to pay the same standard); according to local customs and habits, to reward and motivate the service of the accompanying personnel.

5. Single room difference: a total of 150 euros per person for the whole journey (only if you are unwilling to share a room, guests who require a single room need to pay the single room difference, which needs to be purchased throughout the journey).

6. Personal expenses such as telephone calls, faxes, laundry, pay TV, haircuts, tobacco and alcohol, beverages, luggage handling in the hotel; other unspecified ground fees (visas, air tickets, travel insurance, etc.); tourism items or transportation expenses (sightseeing cable car, sightseeing cruise, taxi, etc.);

7. Personal travel insurance: Please be sure to purchase insurance for outbound travel to ensure that in the event of personal accidents, such as illness, loss of property, etc., an insurance company will protect your rights and interests.

8. All personal consumption and expenses include any expenses not mentioned.

other instructions:

1) Children's discount: If the child is 3-5 years old and does not occupy a bed and shares a standard room with 2 parents (room type: twin room/two single beds), a discount of 45 Euros will be available for the whole journey. Note: This discount is not stackable with other discounts, and a scanned copy of a passport is required to enjoy the discount for children.

2) Age reminder for group participation [subject to passport]: If you are under 3 years old, please contact us. [3-17 years old] and [70 years old +] join the group, we strongly recommend buying insurance and at least one adult under the age of 69 must accompany the group. Please measure whether your physical condition is suitable for travel.

Optional items:

▲[Sky Island Glass Cruise] (about 45 minutes round trip): £20/adult; £10/child (3-12 years old) Note: Open to the public from April to mid-October every year, during which this optional item is involved.

▲[York Minster] £16/adult (1 child/youth under 16 years old can be brought for free) (closed to the public on December 25th every year, only for appearance tours), (if the road conditions are good, the group can arrive earlier Optional inside visit or free appearance)

▲[Loch Ness Cruise (about 30 minutes) + Urquhart Castle tour ticket]: 30 pounds per person

▲ [Edinburgh Castle] To book tickets, it is recommended to consider the entry time between 13:30-15:00. It is recommended to visit for 30-60 minutes. Tickets are tight in the summer peak season.

Edinburgh Castle, refer to the official website for booking tickets: https://www.edinburghcastle.scot/plan-your-visit/tickets , [Ticket options&prices] on the mobile terminal - click on Adminssion Tickets to make a reservation, select the arrival date, time point, and the corresponding ticket type Reserve.

▲Tips for self-selected scenic spots that need to be booked in advance: [It is recommended to book 3-5 days in advance for the tour. Some itineraries may adjust the order of the tour. If there is any adjustment, it will be notified 7 days before the trip. If the tour is approaching For registration, you can consult sales to confirm whether the following itinerary dates match the established order on the webpage]

Supplementary required reading for optional items:

1-Those who need to buy tickets to enter are due to the special control of the scenic spots, and the tour guide cannot accompany them to explain, please understand

2- In order to respect your choice of free travel, our agency will never shop in disguise or compulsively visit the whole process. Please choose to buy tickets for your favorite attractions.

3-For your safety, when you participate in indoor or outdoor activities with certain risks, such as water sports such as hot springs and swimming, air sports such as hot air balloons and paragliding, ice skating, surfing, four-wheel drive riding, camel riding, horse riding , trips in ice and snow days, plateau terrain, mountaineering, etc., please be sure to fully understand the weather conditions of the day, project risks, personal physical and age conditions, and relevant announcements and suggestions from other professional organizations before doing what you can. When participating in activities and visiting scenic spots, please Follow the instructions of scenic spots or project staff, do a good job of safety protection as required, and our agency strongly recommends that special items such as outdoor/sports/ice skating be covered in the travel insurance purchased before travel. Please also pay attention to the beachside , When taking pictures on the seaside, cliffs, guardrails, roads and other places, you need to pay special attention to the surrounding environment, and do not make dangerous behaviors in the process.

Cancellation Policy:

1. General UK Multi-Day Tour Cancellation/Change Policy:
• Free cancellation/changes/transfers more than 31 days before departure.
• 10% deduction 30-21 days before departure.
• 30% deduction 20-8 days before departure.
• 50% deduction 7-5 days before departure.
• 100% deduction 4-0 days before departure.
2. Cancellation/Change Policy for Day Tours or Multi-Day Tours Involving [White Cliffs]:
• Free cancellation/changes/transfers more than 15 days before departure.
• 30% deduction 14-8 days before departure.
• 50% deduction 7-5 days before departure.
• 100% deduction 4-0 days before departure.
3. UK Skye Island 2-Day Tour Cancellation/Change Policy:
• Free cancellation/changes/transfers more than 7 days before departure.
• 30% deduction 6-5 days before departure.
• 100% deduction 4-0 days before departure.

Pre-Departure Preparation:

1). Clothing: Your clothing should be suitable for the season. The UK climate is typically 0–5°C in winter and 20–26°C in summer, with a 10-15°C difference between morning/evening temperatures. Pack light and comfortable clothing. The weather in Scotland is colder than in England, so please bring one or two thicker outfits. Weather forecast: http://www.bbc.co.uk/weather/2650225.
2). Time Difference: The UK is 7 hours ahead of Beijing time in summer, and 8 hours ahead in winter.
3). Essential Items: Please bring your own toiletries, slippers, as Western hotels typically do not provide these for environmental and hygiene reasons. Pack items such as an umbrella, camera, sunglasses, and skincare products as needed. Additionally, please ensure to bring a plug adapter for your electronic devices.
4). Medications: In Europe, you need a doctor’s prescription to buy medicine, and healthcare is expensive. It is advisable to bring along any common medications you may need.
5). Currency: Expenses in the UK are settled in GBP. Most merchants accept card payments. To avoid any issues with your bank card, please carry some cash (about £30-50 per day) for tips, optional attraction tickets, and emergencies.
6). Luggage: Due to limited space on the tour vehicle, please ensure that your main luggage does not exceed one piece. The maximum luggage size is 28 inches: 76cm (length) x 51cm (width) x 32cm (height), with a weight limit of 30kg. If your luggage exceeds these specifications, please contact us with the exact dimensions (length/width/height) and weight for approval to avoid delays on the departure day. It is recommended to store large luggage at a nearby train station or bus station and retrieve it after the tour, at your own expense. The tour guide and driver have the right to refuse to carry oversized luggage, and we are not responsible for any resulting disputes. Please try to pack lightly, and keep valuable items or luggage with you at all times. We are not responsible for any damage to luggage during handling. We recommend not bringing expensive or valuable luggage. In case of any damage or loss, please contact your insurance company for compensation.
7). Meeting Times & Locations: Please be sure to adhere to the meeting time and location as outlined in the itinerary. If adjustments are needed due to special circumstances, the tour guide will notify you accordingly. If you fail to arrive at the specified meeting time or return as required by the guide, the guide and driver will not be able to wait for you, and we will not provide transport. Any additional costs incurred will be your responsibility.

2. Transportation:

1). Driver and Tour Guide Service Hours: Typically, the driver and tour guide provide services from 09:00 to 19:00.
2). Driver’s Rest Periods: UK law has strict regulations regarding drivers’ working hours to ensure safety. Drivers are required to rest at suitable locations for 15-45 minutes during the journey. If the driver is unable to stop at scenic spots for a break, we ask for your understanding and cooperation.
3). Onboard Etiquette: Smoking is prohibited on the tour bus. Please avoid eating foods with peels, such as fruits or ice cream, as well as strong-smelling foods like fish and chips, McDonald’s, or KFC. If you eat fruit or other odorless items, please wrap the leftover seeds or peels in paper and dispose of them in the trash bin, rather than leaving them on the bus.
4). Safety: For your safety, please wear your seatbelt while the bus is in motion and avoid moving around unnecessarily. If any injury occurs due to violations of these rules, neither the tour guide, driver, nor travel agency will be held responsible.
5). Bus Toilet Usage: The toilet on the bus is for emergency use only. Unlike UK public long-distance buses, which return to repair stations for cleaning, our tourist buses do not have the facilities for daily cleaning. Therefore, we strongly encourage passengers to use public restrooms at stops or attractions instead of the bus toilet. The reasons for this include:
• If the toilet becomes full, it cannot be used in an emergency.
• Using the bus toilet inevitably leaves odors, affecting the comfort of the bus environment.
We generally stop every 2 hours at rest stations or scenic spots, so please use the public restrooms there.
6). Front Seat Reservation: Front seat reservations are available as an optional service, ensuring that you enjoy an excellent view throughout the journey and minimizing the chances of motion sickness. If you have not reserved a front seat, please kindly offer the first four rows to those who have on the day of departure.
7). Vehicle/Guide/Driver Changes: To coordinate different pick-up points and ensure the safety and smoothness of the trip, it is normal for vehicles, tour guides, and drivers to be changed during the tour. There will be no separate notifications. We appreciate your understanding and cooperation.

3. Hotels:

1). Hotel Rooms: Typically, hotels are 3-star standard with double rooms featuring two single beds (each bed approximately 75cm-90cm in width) and a private bathroom.
2). Additional Costs: Guests are responsible for any expenses beyond the hotel stay and breakfast, such as telephone calls, internet usage, paid TV programs, laundry, beverages, and luggage handling. If you’re unsure about any charges, please inquire with the hotel reception before consuming any services.
3). Paid TV Channels: Any TV channels with a “PAY” or “P” symbol are paid channels. Channels that require inputting your room number are also generally charged.
4). Internet Access: Internet access at the hotel requires an additional fee. For in-room internet, you will need to bring your own cable and computer. Wi-Fi in the hotel lobby or rooms typically costs £2-5 per hour.
5). Hotel Room Amenities: Rooms in 3-star hotels or similar typically include a kettle, television, telephone, hairdryer, shampoo, and internet port (internet access requires an additional charge). Toothpaste, toothbrushes, and slippers are not provided.
6). Hotel Facilities Usage: When using hotel facilities, please be aware that some may incur additional charges. Please take care of hotel property, as the group fee does not cover damages to hotel facilities. To avoid any disputes and delays, kindly take care of the hotel facilities during your stay.
7). No Smoking in Hotel Rooms: Smoking is prohibited in hotel rooms, as well as in public places like restaurants, transport vehicles, shopping malls, bars, and cinemas under UK law. Smoking is only allowed in designated outdoor areas. Violations of this law can result in fines (ranging from £200 to £2000) and, in some cases, the hotel may report the incident to the authorities. Guests who violate this rule will bear the consequences of the fines.
8). Breakfast Policy: The hotel provides a self-service breakfast, which can only be consumed in the hotel restaurant and cannot be taken out.

4. Meals:

1). Breakfast: The breakfast provided at the hotel may differ from the typical Chinese-style hot breakfast. Most 3-star hotels or similar standard hotels, such as Holiday Inn, usually offer a continental cold breakfast buffet, which typically includes one or two types of bread, coffee/tea, juice, jam, butter, and cold milk. If certain hotels offer additional services, such as complimentary full English breakfast or free Wi-Fi, these are considered extras provided by the hotel and are not guaranteed by us. Please note: The hotel breakfast buffet is only available for consumption in the hotel restaurant and cannot be taken out.
2). Lunch and Dinner: Lunch and dinner are not included in the tour package. The tour guide will recommend dining locations and options based on the itinerary, and guests can choose their preferred meal locations and pay for them independently. Lunch is usually arranged at scenic spots or highway rest stops, allowing free time for guests to have their meal. For dinner, guests may consider purchasing convenience food during daytime sightseeing to eat in the hotel room, or they can choose to order from the hotel’s contact information for Western or Chinese takeout, or dine at nearby restaurants.

5. Safety:

1). Personal Belongings: Please carry cash, identification, and valuables with you at all times. It is not recommended to leave these items in the hotel or on the tour bus. Safeguarding your personal belongings is your responsibility. Neither the driver, tour guide, hotel, nor our travel agency are obligated to watch over personal property. In case of damage, loss, theft, or any other incidents involving personal belongings, you will bear the risk and responsibility.
2). Travel Insurance: To ensure your safety and the security of your belongings during the trip, we highly recommend purchasing personal travel insurance. This will help protect your rights in case of incidents such as illness or the loss of personal property.

Warm Reminders:

1). Customs Departure Stamp: When departing Europe, be sure to check that the customs office has stamped your passport with a clear departure stamp. This is the only proof that you have left the country and returned to China. If the stamp is missing or unclear, the embassy may require an interview to cancel your visa, resulting in unnecessary losses. We regret that this responsibility rests with the traveler. Please be extra vigilant and ensure that this is done properly.
2). Room Assignments: In accordance with current tourism regulations, the agency reserves the right to adjust room assignments based on the final number of travelers in the group.
3). Shopping: Shopping is a personal activity, and our travel agency does not designate specific shopping locations. When shopping abroad, please keep the following points in mind:
• Carefully check the quality of items before purchasing to avoid issues with returns or exchanges.
• Please make rational purchasing decisions. Our agency and tour guides can only offer general recommendations, but your purchases are entirely your responsibility.
4). Luggage and Personal Items: We strongly recommend purchasing travel insurance that covers personal belongings, luggage loss, and damage to important documents while traveling.

Warm Reminders:

• When loading luggage, you may ask the driver for assistance with lifting or carrying heavy items. Valuable items should be carried with you to ensure their safety.
• During the trip, always remember to take your personal belongings with you when leaving your seat. Do not leave items in the seat pockets or on the back of chairs.
• Upon arrival at the hotel, if needed, feel free to ask the driver for assistance with your luggage.