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Travel Feedback
  • Yin **

    6 people in tour

    Tour Guide: Hao Zhang [ Experienced 120 Rating 100.0% ] Driver: Stefan Fleck

    The tour guide was very enthusiastic and good! The driver was very kind, drove very steadily, and helped load and unload luggage, which was great!

    Date of review:10.08.2026 13:12         Purchased product: BO050913 (05.09.2013 -- 10.09.2013)

  • Chen **

    2 people in tour

    Tour Guide: Hao Zhang [ Experienced 120 Rating 100.0% ] Driver: Stefan Fleck

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 13:12         Purchased product: BO050913 (05.09.2013 -- 10.09.2013)

  • Han **

    3 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Mario Dallagrazia

    Overall it feels very worthwhile.

    Date of review:10.08.2026 13:12         Purchased product: BO280813 (28.08.2013 -- 02.09.2013)

  • Ju **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Mario Dallagrazia

    I have been with dozens of tour groups at home and abroad for nearly ten years, and I have been with five tour groups of KaiYuan Company. This trip was really beyond my expectation. It was a perfect and impressive trip. I had been to other classic routes of KaiYuan, so I didn't expect much for the relatively less well-known Nordic trip before this trip. However, this time, the Nordic Pearl Tour Group, led by tour guide Peng Chao, had a very compact and reasonable itinerary, a classic route, and a wonderful combination of cultural and natural attractions, giving people a perfect visual enjoyment. The overall experience is far better than other KaiYuan bus groups. The tour guide Mr. Peng Chao is young, energetic, hardworking, and very friendly. His extremely detailed explanation of the attractions and his melodious singing along the way left a deep impression on all of our group members. In addition to the necessary explanation of the attractions, he tirelessly introduced us to the local customs and customs of various places on the bus every day, repeatedly explaining the history, culture, art, development, changes of various countries and cities, as well as various precautions and small tips during the tour. Compared with other tour guides at home and abroad, he is more like our old friend, taking us to visit the four Nordic countries. Some of the group members are overseas Chinese in the UK, and their Mandarin is not very good, so it is a little difficult for them to listen to the explanation. In order to take care of these people, Guide Peng spoke at a moderate speed, and even walked up to these people after the explanation and repeated the important content to them in English. Guide Peng had almost no rest during the whole trip. He communicated with the driver humbly and politely, so that the driver could always optimize the route, without delaying us for a minute, and thus maximize the tour time, so that the group members felt fulfilled and not tired. All of our group members admired Guide Peng's work attitude and way. He was serious and responsible in all aspects, even for the smallest thing. He was humble, had a tight and clear mind, and had strong communication skills. He could always find the best solution that everyone recognized. He deserves to be the best, most professional, and most passionate tour guide I have ever seen! ! !
    This young guide Peng is better than other tour guides in that he not only manages the itinerary, but also cares about our lives and pays attention to details. For example, on the bus, he repeatedly emphasized the importance of environmental sanitation, gave each group member a garbage bag, and asked everyone to put the garbage in the garbage bag. Then he collected the garbage from everyone every noon and evening, so that our bus was as clean as the first day after seven days of use, so that we had a clean and comfortable environment from beginning to end. Everyone knows that the consumption in Northern Europe is high. Before he set off, he asked everyone to buy the necessary food and mineral water. During the tour, he would also reasonably recommend meals from various countries, which were absolutely economical, distinctive, and cost-effective. On the last day, he also organized a group meal so that everyone could eat the best Chinese food with the least money. In order to make the long car ride not tiring or boring, Tour Guide Peng prepared interesting discs for everyone to enjoy. When we arrived at the hotel, he used his own kettle to boil water for us so that we could drink tea and make instant noodles. From these details in all aspects, I can see that a professional tour guide always considers tourists, has patient and meticulous qualities and personal charm. On the last day of the group, many tourists reluctantly said goodbye to Tour Guide Peng, and everyone became friends. In addition, our bus driver Mario and trainee tour guide Mr. Zhang are also very good, and they should be praised here. If Tour Guide Peng leads other tours next year, I will try to join the tour, and I will also recommend my relatives and friends in China to join Tour Guide Peng's other tours if they have the opportunity. Finally, I want to say thank you to Tour Guide Peng, KaiYuan Travel, the driver and the enthusiastic group members. I hope we will have the opportunity to see you again in Tour Guide Peng's tour soon!

    Date of review:10.08.2026 13:12         Purchased product: BO280813 (28.08.2013 -- 02.09.2013)

  • Fu **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Mario Dallagrazia

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 13:12         Purchased product: BO280813 (28.08.2013 -- 02.09.2013)

  • Zhang **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Mario Dallagrazia

    top

    Date of review:10.08.2026 13:12         Purchased product: BO280813 (28.08.2013 -- 02.09.2013)

  • Ma **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Mario Dallagrazia

    Thank you very much to KaiYuan Travel Company and Mr. Peng Chao for arranging such a perfect trip to Northern Europe. It was our first time in Europe and we were not used to some aspects, but Mr. Peng was able to understand our needs and help us solve all the problems. For example, Mr. Peng brought his own kettle to provide us with hot water. My mobile phone charger did not work, and Mr. Peng promptly provided a power adapter. The most important thing is some of the experience during the trip: which location is the best location and time for photography; good and cheap restaurants; the historical and cultural background of the scenic spots; and so on. The few days traveling with Mr. Peng felt very kind and sincere, and it was as easy and pleasant as traveling with my own friends. In addition, Mr. Peng has a good voice and sings well. Don't miss his singing when you join his tour group:)

    Date of review:10.08.2026 13:12         Purchased product: BO280813 (28.08.2013 -- 02.09.2013)

  • Liu **

    3 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Mario Dallagrazia

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 13:12         Purchased product: BO280813 (28.08.2013 -- 02.09.2013)

  • Lu **

    3 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Fleck

    We joined a Nordic tour led by Tour Guide Peng. Tour Guide Peng was very enthusiastic along the way and tried his best to meet the requirements of every group member. He took us to appreciate the beautiful Nordic scenery and brought our European trip to a perfect end.

    Date of review:10.08.2026 13:12         Purchased product: BO080813 (08.08.2013 -- 13.08.2013)

  • Fan **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Mario Dallagrazia

    The tour guide was very caring, considerate and thoughtful. I was very satisfied with the entire tour. I will participate in other tours of KaiYuan next time. Thank you tour guide and driver.

    Date of review:10.08.2026 13:12         Purchased product: BO280813 (28.08.2013 -- 02.09.2013)

  • Chen **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Mario Dallagrazia

    The tour guide is serious and responsible, the itinerary is well arranged, and the accommodation hotel is very good

    Date of review:10.08.2026 13:12         Purchased product: BO280813 (28.08.2013 -- 02.09.2013)

  • Luo **

    1 people in tour

    Tour Guide: Zirui Liu [ Experienced 21 Rating 0.0% ] Driver: Karsten Bergner

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 13:12         Purchased product: BO160813 (16.08.2013 -- 21.08.2013)

  • Gu **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Sresch

    I have been busy with the procedures for returning to China recently and forgot to comment on the trip to Northern Europe. This trip was great. The guide Peng and the driver were very friendly and responsible. They were able to mobilize the atmosphere, so that everyone quickly eliminated the unfamiliarity with each other, exchanged their experiences and lives with each other, and made many like-minded friends. The carefulness of the guide Peng in doing things was impressive, and he always considered the tourists. In short, it was a very good trip.

    Date of review:10.08.2026 13:12         Purchased product: BO150713 (15.07.2013 -- 20.07.2013)

  • Zhao **

    2 people in tour

    Tour Guide: Zirui Liu [ Experienced 21 Rating 0.0% ] Driver: Karsten Bergner

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 13:12         Purchased product: BO160813 (16.08.2013 -- 21.08.2013)

  • Zhou-simon **

    2 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Thomas Auth

    We were very satisfied with this trip

    Date of review:10.08.2026 13:12         Purchased product: BO200813 (20.08.2013 -- 25.08.2013)

  • Lan **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Fleck

    The tour in Northern Europe was wonderful. The tour guide Peng Chao was young, enthusiastic, careful and patient. Specifically, he was a sunny boy, full of confidence, with accurate explanations, detailed attractions, serious work and considerate service. For example, he brought his own thermos and delivered hot water door to door at night, and was considerate of the living habits of domestic tourists. He took the initiative to care for elderly tourists and asked about their well-being. At the same time, he actively contacted their families to ensure their safety. Prices in Northern Europe are high, and the tour guide was realistic, solicited opinions one by one, and arranged meal consumption. Although there were many tourists in the group and it was difficult to organize, the tour guide was patient and repeatedly emphasized that he had a sense of time, thus ensuring the smooth progress of the trip. It is worthy of praise that the tour guide is good at thinking and integrates his life insights into the introduction of attractions. In this way, not only did the tourists deepen their impression of sightseeing, but they also felt that it was worth the money and worth the trip. Finally, thanks to Peng Chao's singing, tourists can see a sincere heart, love life, and share the joy of life!

    Date of review:10.08.2026 13:12         Purchased product: BO080813 (08.08.2013 -- 13.08.2013)

  • Zhang **

    2 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Thomas Auth

    The tour guide was very good and explained in detail. The hotels were all very good. The only suggestion is that we always left before 8 am and returned to the hotel very early in the evening; getting up early made the trip very tiring, and there was nothing to do when we returned to the hotel at night. It would be better if we could leave at 9 or 10 am and return to the hotel later. But I was still very happy with this trip.

    Date of review:10.08.2026 13:12         Purchased product: BO200813 (20.08.2013 -- 25.08.2013)

  • Jin **

    3 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Fleck

    The tour guide was very detailed and sincere, and led us to successfully complete the Nordic trip. The accommodation was also good.

    Date of review:10.08.2026 13:12         Purchased product: BO080813 (08.08.2013 -- 13.08.2013)

  • Yang **

    7 people in tour

    Tour Guide: Huazhou Pei [ Experienced 187 Rating 96.9% ] Driver: Henk Boersma

    The arrangements along the way were good, the tour guide was nice, but the time was a bit tight, but the arrangements on this itinerary were already in place~

    Date of review:10.08.2026 13:12         Purchased product: BO180813 (18.08.2013 -- 23.08.2013)

  • Luo **

    1 people in tour

    Tour Guide: Huazhou Pei [ Experienced 187 Rating 96.9% ] Driver: Henk Boersma

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 13:12         Purchased product: BO180813 (18.08.2013 -- 23.08.2013)

  • Guo **

    3 people in tour

    Tour Guide: Huazhou Pei [ Experienced 187 Rating 96.9% ] Driver: Henk Boersma

    Comrade Xiao Pei is lively and cute! Very considerate! The accommodation is good! The Dutch driver is very dedicated! I like it very much! I will join other tours of KaiYuan next time! The driver is really dedicated and good! The tour guide is straightforward! My parents like it very much!

    Date of review:10.08.2026 13:12         Purchased product: BO180813 (18.08.2013 -- 23.08.2013)

  • Cao **

    2 people in tour

    Tour Guide: Zirui Liu [ Experienced 21 Rating 0.0% ] Driver: Karsten Bergner

    I am here to give you a good review on the orders of my parents. They came home yesterday, exhausted but in high spirits. They asked me to thank your agency for organizing the trip, especially the tour guide Miss Liu! The elderly gave a very good, good, good evaluation of this trip! From the hotel to the bus, from the arrangement of attractions to the time arrangement, the elderly were very satisfied with it. When they arrived in France, the tour guide was afraid that the two elderly people would not be able to find their home because they were unfamiliar with the place, so he specially sent them to the station in the city where they lived! We, as children, would like to express our deep gratitude to your agency and tour guide Liu! Five years ago, the two elderly also came to Germany and participated in the tour of other travel agencies. In comparison, the two elderly felt that this time was the best. I hope your agency will continue to work hard and maintain its good reputation!

    Date of review:10.08.2026 13:12         Purchased product: BO160813 (16.08.2013 -- 21.08.2013)

  • Zhu **

    2 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Thomas Auth

    Wang Chenyu, Tour Guide Wang, is responsible for his work, treats tourists with enthusiasm, respects the elderly, cares about children, actively adopts reasonable suggestions from tourists, helps tourists properly solve difficult problems, has strong working ability and skills, provides tourists with good and cheap dining suggestions, and considers tourists everywhere. He combines his own architectural expertise in the explanation to increase tourists' knowledge. In particular, when encountering sudden personal difficulties, Tour Guide Wang can handle it calmly, overcome psychological pressure, and serve everyone as always! Thank you very much again!

    Date of review:10.08.2026 13:12         Purchased product: BO120813 (12.08.2013 -- 17.08.2013)

  • Wen **

    2 people in tour

    Tour Guide: Zirui Liu [ Experienced 21 Rating 0.0% ] Driver: Karsten Bergner

    The tour guide was very enthusiastic and thoughtful, and took good care of the group throughout the whole process. He was able to consider the opinions of tourists and flexibly coordinate various factors to meet the requirements of the guests. He also had a rich knowledge background and was familiar with the history and origin of the attractions and destinations. He not only carefully explained the attractions and destination cities one by one, but also answered the questions raised by the guests in detail and expanded other relevant knowledge in a timely manner. Not only did he take good care of the guests in the group, but he also contacted the guests who had left the group and encountered questions by phone throughout the whole process to help as much as possible. I hope KaiYuan can send more such tour guides, who are not only good guides for tourists traveling, but also good friends on the way!

    Date of review:10.08.2026 13:12         Purchased product: BO160813 (16.08.2013 -- 21.08.2013)

  • Liu **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Sresch

    The tour guide was very patient and well organized.

    Date of review:10.08.2026 13:12         Purchased product: BO310713 (31.07.2013 -- 05.08.2013)

  • Wang **

    3 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Sresch

    The tour guide Peng Chao is very serious and responsible in his work. He is very experienced and has very good coordination skills.

    He arranged the routes and attractions reasonably, arranged the time very reasonably and scientifically, and explained professionally and in detail, which brought us great surprises and gains in our trip to Northern Europe. In addition, he took good care of the guests, prepared garbage bags and sunscreen for us, and took care of sick children. My three-year-old daughter had a high fever at 12:30 in the middle of the night. I was very anxious. I couldn't communicate with the front desk, so I had to call Peng Chao. He got up and rushed to my room without saying a word. After touching Helene's forehead, he said that she really had a high fever. He told me not to worry and turned away. After 10 minutes, he brought two bags of ice, one bag on the window and the other on the child's forehead, and then he made a large pot of tea with fresh lemon and honey, and told me, my son and my daughter to drink this tomorrow. Then he coaxed my sister to take medicine many times, but my sister refused. Because in Germany, children don't take medicine, they all stuff their buttocks, but Peng Chao was very loving and comforted my sister until she was moved and willing to take it. At this time, Peng Chao went back to the room with peace of mind. I saw that it was already

    2 o'clock in the morning! In addition, he also arranged for us to have a delicious Chinese meal, so that we felt the warmth of this big family of the group. In the end, everyone became friends. I also saw that when we parted, several elderly people held the guide's hand tightly and said that it was really unforgettable and they were so moved that they wanted to cry. The guide sang a lot of songs for us along the way. Even a guest

    insulted the guide, but Peng Chao still treated her patiently and moved her. In addition, the driver's driving skills also need to be praised!

    Date of review:10.08.2026 13:12         Purchased product: BO310713 (31.07.2013 -- 05.08.2013)

  • Liu **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Fleck

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 13:12         Purchased product: BO080813 (08.08.2013 -- 13.08.2013)

  • Xiao **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Fleck

    The overall travel cost-effectiveness is relatively high. There is no shopping and consumption, the tour guide arranged everything basically properly, and the people are also very enthusiastic

    Date of review:10.08.2026 13:12         Purchased product: BO080813 (08.08.2013 -- 13.08.2013)

  • Hu **

    1 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Fleck

    Affordable, many attractions, no forced shopping

    Date of review:10.08.2026 13:12         Purchased product: BO080813 (08.08.2013 -- 13.08.2013)

  • Li **

    2 people in tour

    Tour Guide: Chao Peng [ Experienced 258 Rating 93.9% ] Driver: Stefan Fleck

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 13:12         Purchased product: BO080813 (08.08.2013 -- 13.08.2013)