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Travel Feedback
  • Lin **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Karsten Bergner

    Tour Guide Jiang is very dedicated and works seriously and responsibly.

    Date of review:10.08.2026 12:36         Purchased product: BO140912 (14.09.2012 -- 19.09.2012)

  • Meng **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Karsten Bergner

    Good

    Date of review:10.08.2026 12:36         Purchased product: BO140912 (14.09.2012 -- 19.09.2012)

  • Wu **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Karsten Bergner

    Very good, well prepared, well explained

    Date of review:10.08.2026 12:36         Purchased product: BO060912 (06.09.2012 -- 11.09.2012)

  • Jiang **

    2 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Karsten Bergner

    The tour guide is very professional and dedicated, and the tour guide's full explanation is very exciting and interesting.

    Date of review:10.08.2026 12:36         Purchased product: BO060912 (06.09.2012 -- 11.09.2012)

  • Xu **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Karsten Bergner

    I have participated in KaiYuan tours four times. The guides for the previous tours were all very good. But this time, Guide Jiang was the best. He explained in detail, provided thoughtful service, and cared about every member of the group. In one word: great.

    Date of review:10.08.2026 12:36         Purchased product: BO060912 (06.09.2012 -- 11.09.2012)

  • Xu **

    3 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Karsten Bergner

    He is very experienced, the itinerary is well arranged, and the explanation is in place. He is a very good tour guide. I hope to travel with Tour Guide Jiang again in the future.

    Date of review:10.08.2026 12:36         Purchased product: BO060912 (06.09.2012 -- 11.09.2012)

  • Du **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Karsten Bergner

    The guide Jiang is very friendly and knowledgeable. We can learn a lot during the trip. The whole group atmosphere is very good. Everyone has a lot of fun and is reluctant to leave the group.

    Date of review:10.08.2026 12:36         Purchased product: BO060912 (06.09.2012 -- 11.09.2012)

  • Gao **

    1 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Georgios Gavos

    Very enthusiastic and caring towards group members

    Date of review:10.08.2026 12:36         Purchased product: BO210812 (21.08.2012 -- 26.08.2012)

  • Li **

    1 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Georgios Gavos

    The tour guide is a young talent, very enthusiastic and eloquent! He has carefully prepared introductions for each scenic spot, so that tourists can better understand the local customs and historical background. He can also take good care of sick children and help buy medicine. He is a very good person. Under the organization of Wang Dao, the entire tour group gets along harmoniously, and it is warm and cozy, like a big family. Everyone also has a lot of fun and enjoys it! Next time I go on a group tour, I will definitely choose the group led by Wang Dao! ^_^

    Date of review:10.08.2026 12:36         Purchased product: BO210812 (21.08.2012 -- 26.08.2012)

  • Wei **

    2 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Gerorgios Gavos

    This trip was very happy. The tour guide was very enthusiastic and the route was well arranged. It allowed me to feel the beauty of the Pearl of Northern Europe. Taking a cruise was really a good memory. The sea from Copenhagen to Helsinki was so beautiful!

    Date of review:10.08.2026 12:36         Purchased product: BO010912 (01.09.2012 -- 06.09.2012)

  • Wang **

    1 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Gerorgios Gavos

    The Nordic itinerary was overall very good.

    Date of review:10.08.2026 12:36         Purchased product: BO010912 (01.09.2012 -- 06.09.2012)

  • Wang **

    2 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Hermann Storch

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 12:36         Purchased product: BO240812 (24.08.2012 -- 29.08.2012)

  • Zhang **

    2 people in tour

    Tour Guide: Haiquan Xu [ Experienced 297 Rating 98.5% ] Driver: Thomas Auth

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 12:36         Purchased product: BO290812 (29.08.2012 -- 03.09.2012)

  • Fang **

    1 people in tour

    Tour Guide: Haiquan Xu [ Experienced 297 Rating 98.5% ] Driver: Thomas Auth

    The guide Xu took good care of us and made careful arrangements. The driver was very helpful and got us to the train station on time. The itinerary was tightly planned and the group members were united and friendly.

    Date of review:10.08.2026 12:36         Purchased product: BO290812 (29.08.2012 -- 03.09.2012)

  • Zhang **

    2 people in tour

    Tour Guide: Haiquan Xu [ Experienced 297 Rating 98.5% ] Driver: Thomas Auth

    This trip to Northern Europe was very pleasant. Guide Xu made thoughtful arrangements and took care of everyone's needs. The driver's thoughtful service enabled us to catch the train in time. The entire itinerary was compact and the accommodation conditions were good. The two-night cruise was also exciting and colorful. The group members have always had a very harmonious relationship.

    Date of review:10.08.2026 12:36         Purchased product: BO290812 (29.08.2012 -- 03.09.2012)

  • Qian **

    3 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Hermann Storch

    Very attentive, with consideration for every detail. Rich in professional knowledge.

    Date of review:10.08.2026 12:36         Purchased product: BO240812 (24.08.2012 -- 29.08.2012)

  • Wang **

    2 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Hermann Storch

    Although she is a part-time tour guide, Jiang Mingzhen works based on her love for the tourism profession. Not only does she treat tourists sincerely and provide them with a large amount of tourism-related information and knowledge, she is also able to calmly deal with emergencies and protect the interests of tourists. She is an excellent tour guide with great potential.

    Date of review:10.08.2026 12:36         Purchased product: BO240812 (24.08.2012 -- 29.08.2012)

  • Chen **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Hermann Storch

    Tour Guide Jiang was very enthusiastic and thought of many ways to motivate us along the way. He also prepared a DVD to relieve the boredom of the journey. He was very considerate, attentive, and dedicated.

    Date of review:10.08.2026 12:36         Purchased product: BO240812 (24.08.2012 -- 29.08.2012)

  • Jin **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Hermann Storch

    Tour Guide Jiang is enthusiastic, cheerful and knowledgeable. This is the most meaningful tour I have ever taken in KaiYuan. I will take Tour Guide Jiang's tour next time.

    Date of review:10.08.2026 12:36         Purchased product: BO240812 (24.08.2012 -- 29.08.2012)

  • Shi **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Hermann Storch

    The tour guide was good.

    Date of review:10.08.2026 12:36         Purchased product: BO240812 (24.08.2012 -- 29.08.2012)

  • Zhou **

    2 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Thomas Auth

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 12:36         Purchased product: BO160812 (16.08.2012 -- 21.08.2012)

  • Yu **

    1 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Stefan Sresch

    The group members were very harmonious, Tour Guide Wang was very enthusiastic, and the trip was very enjoyable.

    Date of review:10.08.2026 12:36         Purchased product: BO130812 (13.08.2012 -- 18.08.2012)

  • Zhu **

    2 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Georgios Gavos

    The tour guide was quite responsible and the arrangements were quite humane.

    Date of review:10.08.2026 12:36         Purchased product: BO210812 (21.08.2012 -- 26.08.2012)

  • Li **

    3 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Georgios Gavos

    Although the tour guide is young, he is very serious and responsible in his work.

    Date of review:10.08.2026 12:36         Purchased product: BO210812 (21.08.2012 -- 26.08.2012)

  • Jing **

    1 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Thomas Auth

    Although the whole trip was tiring, it was still very interesting. The tour guide was also the most enthusiastic of all the tour guides I have met.

    Date of review:10.08.2026 12:36         Purchased product: BO160812 (16.08.2012 -- 21.08.2012)

  • Zhao **

    2 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Karsten Bergner

    This is my first time participating in KaiYuan's travel program, and I have a good impression. The hotel is clean and well-equipped; the tour guide Wang Chenyu is active and enthusiastic. Facing tourists from all over the world in the tour group, he can take good care of the group members and the driver along the way, and find ways to liven up the atmosphere, turning the long car journey into a happy journey.

    Date of review:10.08.2026 12:36         Purchased product: BO050812 (05.08.2012 -- 10.08.2012)

  • Ge **

    3 people in tour

    Tour Guide: Chenyu Wang [ Experienced 49 Rating 100.0% ] Driver: Karsten Bergner

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:10.08.2026 12:36         Purchased product: BO050812 (05.08.2012 -- 10.08.2012)

  • Ma **

    2 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Thomas Auth

    Overall it was very good. First of all, the bus seats were very comfortable and I didn't feel tired. The itinerary was also good and I saw everything I should see. The driver was very dedicated and took the initiative to help with the luggage. The tour guide was very dedicated and professional. He was very friendly and patient to each group member, and he took the initiative to introduce the situation seriously and actively, mobilized the atmosphere in the group, and made the whole group get along very well, and no unpleasant things happened.

    Date of review:10.08.2026 12:36         Purchased product: BO160812 (16.08.2012 -- 21.08.2012)

  • Jiang **

    1 people in tour

    Tour Guide: Qiongyao You [ Experienced 265 Rating 98.9% ] Driver: Karsten Bergner

    Thank you letter

    Dear KaiYuan Travel Agency, hello:

    I am a member of your company's Nordic Pearl Tour Group from July 28 to August 4.
    Originally, it was a bit awkward to write a thank you letter, but since the end of the tour, the email address I used to register for the tour group could not be logged in for some reason =. = So there is no other way to evaluate my Nordic trip, so I wrote a little and sent it to the email address.

    First of all, I want to say that the tour guide this time is very good, and I am really lucky to meet Sister You. I have also participated in KaiYuan's tour group before, that time we went to Neuschwanstein Castle, and the tour guide that time was really much worse than this time.
    Sister You is like a small encyclopedia with you, isn't it? She can answer all the questions we asked, and she will introduce us to every country and every attraction in detail, shocking us with her casual remarks. Moreover, we didn't know each other at first, but because of the tour guide's strong affinity and some irresistible methods, we got together and hugged each other, didn't we? ! ! ! Oh, my god, we laughed and talked all the way, even the driver followed the beat and danced.

    Speaking of this trip, I was really unlucky. I sprained my ankle on the third day. There were only eight days in total, and I sprained it before I even finished half of it! ! ! ! It was very painful at the time, and my ankle was swollen at night. I thought I couldn't keep up with the group and would be abandoned. Should I buy a plane ticket or train ticket to go back? =. = But after the tour guide asked about my personal wishes, she didn't dislike me at all! ! ! Even though it was late at night and the ship's infirmary was closed, Sister You immediately contacted the doctor on board, brought me ice packs and painkillers, and personally pushed a wheelchair to help me go back, just like serving her own sister! ! ! After helping me back to the room, she still refused to leave and repeatedly told me how to deal with it. She also told me many times that I was forbidden to go to the bow to watch the sunrise at night. Sister You is a little sun that glows and warms me. The pain is gone instantly! ! ! Not only that, she also thought of a good way for everyone to ease the progress of the large group that was delayed by my injury. First, the other group members followed Sister You to walk forward and listen to Sister You's various explanations, while I slowly dragged my lame leg to wait for others to move freely and enjoy Sister You's individual explanation again. I was really depressed because of my broken leg, thinking that I would miss a lot of things, but not only did I not miss it, but I also got a very pleasant and special travel experience, which was great! ! !

    I have traveled many times, some with tour groups, but this is the only one I want to review. As a result, my email was not working well at this special moment, so I had to think of writing a thank-you letter and sending it through a friend. I hope that I can meet such a great tour guide like Sister You in the future! ! !

    Frau Jiang**

    Date of review:10.08.2026 12:36         Purchased product: BO280712 (28.07.2012 -- 02.08.2012)

  • Long **

    2 people in tour

    Tour Guide: Mingzhen Jiang [ Experienced 74 Rating 100.0% ] Driver: Thomas Auth

    Tour Guide Jiang is very dedicated and thoughtful in her arrangements. Although we encountered many emergencies, she also tried her best to handle the problems for everyone.

    Date of review:10.08.2026 12:36         Purchased product: BO160812 (16.08.2012 -- 21.08.2012)