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Travel Feedback
  • WANG **

    1 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 104 Rating 99.5% ] Dinh Huy Tran [ Experienced 66 Rating 0.0% ] Driver: Tomasz Królik

    Guide Pang explained very well, was humorous, enthusiastic and reliable, arranged thoughtfully, and answered all the questions patiently and in detail. I learned a lot of historical knowledge and it was a comfortable and pleasant trip.

    Date of review:18.06.2025 17:12         Purchased product: BY110120 (11.01.2020 -- 17.01.2020)

  • FAN **

    2 people in tour

    Tour Guide: Huanzi Hao [ Experienced 143 Rating 96.7% ] Driver: Paweł Kamiński

    The tour was good, but Europe is really not as developed as China. However, the tour guide was very good and enthusiastic. He lent us adapters and money, and even played games with us and bought us pizza before we left.

    Date of review:18.06.2025 17:12         Purchased product: BY281219B (28.12.2019 -- 03.01.2020)

  • SI **

    1 people in tour

    Tour Guide: Huanzi Hao [ Experienced 143 Rating 96.7% ] Driver: Paweł Kamiński

    The tour guide was super nice and good-tempered. She explained very gently and in detail. She also helped us order pizza for dinner. She also helped us get a taxi for the next group. I was touched. P.S. This route is too long. We took a long bus ride. I feel it can be optimized.

    Date of review:18.06.2025 17:12         Purchased product: BY281219B (28.12.2019 -- 03.01.2020)

  • WANG **

    3 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    I was lucky to have Yao as my tour guide. Yao was very professional and responsible. The itinerary was very well arranged and he took good care of everyone. He reminded everyone to be careful of thieves many times. When we were still in Pisa, we scared away a group of thieves who were approaching us. This trip was very pleasant. After the tour ended, we encountered a situation where the airline lost our luggage. I consulted Yao and he patiently answered questions and helped me find solutions. Thank you very much. I will recommend KaiYuan's tour group and Yao's group to my friends.

    Date of review:18.06.2025 17:12         Purchased product: BY161119 (16.11.2019 -- 22.11.2019)

  • YANG **

    3 people in tour

    Tour Guide: Huanzi Hao [ Experienced 143 Rating 96.7% ] Driver: Andrzej Khlud

    The tour guide and driver provided very good service. The tour group sent us to the Place d'Italie in Paris. KaiYuan Travel Agency provided very considerate service.

    Date of review:18.06.2025 17:12         Purchased product: BY211219B (21.12.2019 -- 27.12.2019)

  • Lu **

    1 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Dinh Huy Tran [ Experienced 66 Rating 0.0% ] Driver: Rashid Khamardinov Rajki Ferenc

    Very good, very good, great value for money.

    Date of review:18.06.2025 17:12         Purchased product: BY191019 (19.10.2019 -- 25.10.2019)

  • Zhang **

    1 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    It was a very good trip. I signed up for the tour alone, but I met a lot of friends who I could talk to and learned a lot. The tour guide also took good care of the people in the group and answered all the questions. The scenery was also very good, especially Venice. I would like to go there again if I have the chance. It was very cost-effective and saved a lot of money for traveling by myself.

    Date of review:18.06.2025 17:12         Purchased product: BY141219 (14.12.2019 -- 20.12.2019)

  • Chen **

    1 people in tour

    Tour Guide: Huanzi Hao [ Experienced 143 Rating 96.7% ] Driver: Andrzej Khlud

    Didi, I've finally settled down after two days away from the group~ I'm very happy to thank Sister Huan for taking care of me throughout the group. She introduced the history of the countries we visited to everyone, and it was even more interesting to see the attractions~ Hahahahaha Except for the tight schedule of this group, everything else was okokok~

    Date of review:18.06.2025 17:12         Purchased product: BY211219B (21.12.2019 -- 27.12.2019)

  • Harumi **

    4 people in tour

    Tour Guide: Huanzi Hao [ Experienced 143 Rating 96.7% ] Driver: Paweł Kamiński

    It's been a long time since I participated in such a hardcore tour. I left early and returned late every day, working day and night.

    Date of review:18.06.2025 17:12         Purchased product: BY281219B (28.12.2019 -- 03.01.2020)

  • BAO **

    3 people in tour

    Tour Guide: Huanzi Hao [ Experienced 143 Rating 96.7% ] Driver: Paweł Kamiński

    A real visual journey!!! The tour guide was very nice, and there was no other compulsory consumption. We played everything we should play, and also checked in many popular places. The itinerary was very compact and reasonable. The hotel conditions were good and the environment was beautiful. The tour guide explained carefully throughout the whole process and handled emergencies in a timely manner. He was very reliable

    Date of review:18.06.2025 17:12         Purchased product: BY281219B (28.12.2019 -- 03.01.2020)

  • Li **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 175 Rating 97.8% ] Driver: Paweł Kamiński

    Participate in Red Line: Italy+France+Switzerland+Monaco with good travel reviews

    Date of review:18.06.2025 17:12         Purchased product: BY280919 (28.09.2019 -- 04.10.2019)

  • Shen **

    2 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    BY141219The seven-day and six-night tour of South France and Italy has ended. We set off from Paris, strolled through the ancient city of Des Arts, from Switzerland, the roof of Europe, to romantic Italy, and then to the Vatican, the smallest country in the world but with the largest church, and also went to the richest country, Monaco... I won't list them one by one here. On the last day, we also took a cruise in Paris to enjoy the beautiful scenery on both sides of the Seine River. Although the time was tight, we had to get up early every day and the itinerary was full, but we were tired and happy. The most interesting thing was passing through three countries in one day. Tour guide Yao Qun was very humorous and patient. He introduced the history of various countries and attractions along the way and had a rich knowledge reserve. He also reminded everyone to pay attention to the travel safety of everyone in the car. Under the leadership of Guide Yao, the group members got along well. In short, it was a very pleasant and unforgettable trip. Five stars recommended????

    Date of review:18.06.2025 17:12         Purchased product: BY141219 (14.12.2019 -- 20.12.2019)

  • LIU **

    1 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    I am Liu Ming, a guest who joined the KaiYuan 20.11.2019~21.11.2019 tour (my friend helped me sign up on Qunar.com. My friend had joined Tour Guide Yao's tour before and strongly recommended me to join). Due to time constraints, I only followed Tour Guide Yao Qun for two days. Also due to work reasons, I have not written a good review... But I am really happy. Unlike previous trips, I learned a lot about European history, characters, customs and practices on the bus, and was conquered by Tour Guide Yao's knowledge. I have also joined tour groups many times, but this is the first time I feel like I am hanging out with friends and family. Everyone is very kind, and the tour guide is very responsible... As a man, I am also conquered by Tour Guide Yao's personal charm and sense of responsibility. On the afternoon of the first day of the tour, we were on the way to the restaurant in Pisa. Tour Guide Yao kept reminding us to pay attention to our backpacks. Then Tour Guide Yao led everyone to walk while looking back to see if there were any thieves. Suddenly, 6 thieves appeared at the back of the team. Tour Guide Yao pointed at them with a baton and said loudly, "you, go out", and after saying that, the thief was so scared that he ran away immediately. All the group members applauded and said, "Tour Guide Yao is so awesome and handsome. It's reassuring to follow Tour Guide Yao..." So once again, I would like to thank Tour Guide Yao for his dedication to all of us. I hope I can have a chance to go out with Tour Guide Yao next time. At the same time, I will recommend KaiYuan Travel Agency and Tour Guide Yao to my relatives and friends. It's really with Tour Guide Yao that we learn knowledge and our life safety is guaranteed.

    Date of review:18.06.2025 17:12         Purchased product: BY161119 (16.11.2019 -- 22.11.2019)

  • WANG **

    2 people in tour

    Tour Guide: Huanzi Hao [ Experienced 143 Rating 96.7% ] Dinh Huy Tran [ Experienced 66 Rating 0.0% ] Driver: Paweł Kamiński

    We joined the tour group for 3 days. The breakfast was OK. We were basically satisfied with the accommodation. The tour guide was nice. The weather in Italy was very good. We liked Venice.

    Date of review:18.06.2025 17:12         Purchased product: BY070919 (07.09.2019 -- 13.09.2019)

  • XIONG **

    1 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Driver: Tomasz Królik

    Special praise to our tour guide, Yao Qun, who was very patient and humorous. He led a group of elderly uncles and aunts, as well as a group of rebellious over-age children. There was no forced shopping, and the tour guide even advised us not to buy anything. I will look for him next time I go to Europe.

    Date of review:18.06.2025 17:12         Purchased product: BY021119 (02.11.2019 -- 08.11.2019)

  • MEI **

    2 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 104 Rating 99.5% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    very good

    Date of review:18.06.2025 17:12         Purchased product: BY231119 (23.11.2019 -- 29.11.2019)

  • ZHENG **

    2 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 104 Rating 99.5% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    My husband and I came to Paris from the United States to join your company's Italy and South France tour. We are very satisfied with the itinerary arrangement, especially the two tour guides who took good care of our group members, which made us have a pleasant journey. We look forward to coming again next time! Thank you!

    Date of review:18.06.2025 17:12         Purchased product: BY231119 (23.11.2019 -- 29.11.2019)

  • Jiao **

    3 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 104 Rating 99.5% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    I am very satisfied with this tour as a whole! But what satisfied and surprised me the most was the tour guide Pang Guoliang! He spent a lot of time explaining the historical and cultural knowledge of various scenic spots to us along the way, and he was able to quote extensively and integrate them! It made our tour more meaningful! Few tour guides are willing to spend these experiences in these dispensable places! - Seattle tourist

    Date of review:18.06.2025 17:12         Purchased product: BY231119 (23.11.2019 -- 29.11.2019)

  • xue **

    2 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 104 Rating 99.5% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    Knowledgeable, friendly, high professional ethics, comfortable and enjoyable travel

    Date of review:18.06.2025 17:12         Purchased product: BY231119 (23.11.2019 -- 29.11.2019)

  • Chang **

    3 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 104 Rating 99.5% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    The service attitude is enthusiastic, the explanation is clear, and the arrangements are careful. It is great.

    Date of review:18.06.2025 17:12         Purchased product: BY231119 (23.11.2019 -- 29.11.2019)

  • WU **

    2 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 104 Rating 99.5% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    Had a great time, the tour guide was very nice

    Date of review:18.06.2025 17:12         Purchased product: BY231119 (23.11.2019 -- 29.11.2019)

  • DING **

    2 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Driver: Tomasz Królik

    I am very satisfied with this trip to Europe! Especially the tour guide Yao Qun, who is knowledgeable and the itinerary is very thoughtful and detailed, allowing travelers from all over the world to spend a pleasant time together.

    Date of review:18.06.2025 17:12         Purchased product: BY021119 (02.11.2019 -- 08.11.2019)

  • LU **

    2 people in tour

    Tour Guide: GUOLIANG PANG [ Experienced 104 Rating 99.5% ] Tran Minh Van [ Experienced 56 Rating 0.0% ] Driver: Tomasz Królik

    KaiYuan's tour guide Pang is really nice. He kept explaining along the way and provided warm and smiling service. Thumbs up!

    Date of review:18.06.2025 17:12         Purchased product: BY261019 (26.10.2019 -- 01.11.2019)

  • Fong **

    3 people in tour

    Tour Guide: Cheng Zhang [ Experienced 175 Rating 97.8% ] Driver: pawel Kaminski

    This time it was an art trip that we just went on. We also brought our kids along to broaden our horizons. The itinerary was absolutely worth the money. We visited all the check-in attractions in four European countries in six or seven days. The scenery along the way was very good. We got a lot of art collection materials and a lot of interesting stories from the European Renaissance. The nine-square grid really can't let go of all the memories of the trip. These are all in my heart. Everyone is welcome to experience it... The most important person to mention is the local tour guide Zhang Cheng from KaiYuan.

    Date of review:18.06.2025 17:12         Purchased product: BY091119 (09.11.2019 -- 15.11.2019)

  • Chen **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 175 Rating 97.8% ] Driver: pawel Kaminski

    Venice is the most fun part of the trip. There are self-funded projects, but they are worth buying. The tour guide is very nice and knows a lot about European history.

    Date of review:18.06.2025 17:12         Purchased product: BY091119 (09.11.2019 -- 15.11.2019)

  • SUN **

    1 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Driver: Tomasz Królik

    Very good, very good, very good

    Date of review:18.06.2025 17:12         Purchased product: BY021119 (02.11.2019 -- 08.11.2019)

  • Chin **

    2 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Driver: Tomasz Królik

    After looking at so many websites, I still chose KaiYuan. During the trip, we gained friendship and made friends. The group members are all Chinese from various countries. We get along well and I am very happy to meet everyone. I believe that everyone is worried about the itinerary, food and accommodation like me. How is the tour guide? Let me share with you: 1- The trip was very happy. Although it took a long time to ride, I didn’t feel bored. (Because we are going to so many countries, no matter what kind of transportation, we will go this way) Unless you take a plane. 2- Accommodation: The accommodation is generally good, clean and hygienic, and breakfast is included. Some hotels do not have hot water and mineral water. Remember to buy them at the gas station. (Only Chinese people can find hot water.) So like our group, bring your own kettle when going abroad. Dinner and lunch, if you are not used to eating bread, bring your own instant noodles. Car: Comfortable bus, safe. Tour guide: Our brother Yao is super responsible. He reminds everyone to be careful with your bags along the way. "The old lady is online every day" reminds everyone. At the same time, Brother Yao is very familiar with European history and taught us a lot of things I had never heard of. After a few days of playing, I have become friends with Brother Yao. Brother Yao is sincere and patient to people. He will answer any questions.

    Date of review:18.06.2025 17:12         Purchased product: BY021119 (02.11.2019 -- 08.11.2019)

  • Pang **

    1 people in tour

    Tour Guide: Qun Yao [ Experienced 226 Rating 94.6% ] Driver: Tomasz Królik

    How should I put it? The price is cheap, but it's too tiring to travel to several countries in 7 days. I feel like I'm always in the car.

    Date of review:18.06.2025 17:12         Purchased product: BY021119 (02.11.2019 -- 08.11.2019)

  • Yao **

    3 people in tour

    Tour Guide: Cheng Zhang [ Experienced 175 Rating 97.8% ] Driver: pawel Kaminski

    The check-in group itinerary covers all the attractions and you can hop on and off at any time. It is very suitable for semi-independent travel and friends who are traveling to Europe for the first time. The accommodation is also very good and I am very satisfied.

    Date of review:18.06.2025 17:12         Purchased product: BY091119 (09.11.2019 -- 15.11.2019)

  • WANG **

    12 people in tour

    Tour Guide: Pengfei SANG [ Experienced 102 Rating 90.0% ] Driver: Wojciech Mastalerz

    Tour guide Sang Pengfei is skilled, knowledgeable and humorous. He constantly reminds everyone to pay attention to safety and keep their belongings safe along the way.

    Date of review:18.06.2025 17:12         Purchased product: BY290519 (29.05.2019 -- 04.06.2019)