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Travel Feedback
  • XIE **

    4 people in tour

    Tour Guide: Pengfei SANG [ Experienced 104 Rating 94.7% ] Driver: Tomasz Królik

    I give 100 points to Tour Guide Sang, that's it.

    Date of review:11.12.2025 07:29         Purchased product: BY310318 (31.03.2018 -- 06.04.2018)

  • Tang **

    1 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver: Paweł Kamiński

    A very satisfying trip! Guide Yao is very responsible, professional, humorous, and explains the historical and cultural information of the scenic spots in great detail! The driver is also very dedicated and good, with excellent driving skills, making us safe and worry-free!

    Date of review:11.12.2025 07:29         Purchased product: BY170318 (17.03.2018 -- 23.03.2018)

  • Zhou **

    2 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver:

    The itinerary was well arranged, with all the important attractions, and Tour Guide Yao explained the history and culture in detail. I found that the places in the itinerary were closely connected, which was very interesting. Tour Guide Yao also took good care of everyone. We met many overseas Chinese from all over the world in the group, and we had a great time together!

    Date of review:11.12.2025 07:29         Purchased product: BY170318A (17.03.2018 -- 23.03.2018)

  • hu **

    3 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Paweł Kamiński

    It was a very good trip. The driver was very skilled and the tour guide Yan Xiang was also quite eloquent. He told us a lot of knowledge about the attractions and the local customs along the way, which really added icing on the cake to this trip. The tour guide we followed on the Spanish-Portuguese route was really weak. He couldn't say anything and felt good about himself.

    Date of review:11.12.2025 07:29         Purchased product: BY030218 (03.02.2018 -- 09.02.2018)

  • LIU **

    2 people in tour

    Tour Guide: Pengfei SANG [ Experienced 104 Rating 94.7% ] Driver: Tomasz Królik

    Very good and in place. The journey took a long time. I am quite satisfied.

    Date of review:11.12.2025 07:29         Purchased product: BY301217 (30.12.2017 -- 05.01.2018)

  • Pan **

    5 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Tomasz Królik

    I thought this kind of European tour would be very tiring, so I chose the Italian part, which was really not tiring. Although it was just a short tour, I went there anyway. The bus was quite comfortable and I didn't feel tired. It was good that we went to all the places we should go. The guide Yan was very nice and answered all my questions. He also helped me find the hotel when I arrived in France.

    Date of review:11.12.2025 07:29         Purchased product: BY170218 (17.02.2018 -- 23.02.2018)

  • HUANG **

    2 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Paweł Kamiński

    The whole itinerary is very compact, the attractions are very representative, especially suitable for first-time tourists or people who don't have much free time; the vehicle is well arranged, and you can adapt to the long journey even if you sit in the back seat; the tour guide is very good, the service level and quality are first-class, and you gain a lot. It's really worth the trip! It's very cost-effective and I'm happy to recommend it! Suggestion: add one more day to the itinerary, and it will be more perfect if you add Nice! The tour guide has a high level of service: knowledgeable, serious explanation, and high level of explanation! It broadens people's horizons and gains a lot! It's worth the trip! Willing to recommend it! In addition, it is recommended to set up in-depth tour options in Paris, Rome, Switzerland, etc., and add Lyon site selection content, and the entire itinerary will increase by 1 to 2 days.

    Date of review:11.12.2025 07:29         Purchased product: BY030218 (03.02.2018 -- 09.02.2018)

  • MA **

    1 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Paweł Kamiński

    Guide Yan was very patient and explained the whole process patiently. The tour route was also OK. . .

    Date of review:11.12.2025 07:29         Purchased product: BY030218 (03.02.2018 -- 09.02.2018)

  • GUO **

    1 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Tomasz Królik

    Good~very good~all good~everything is good~very happy throughout the whole process!!

    Date of review:11.12.2025 07:29         Purchased product: BY030318 (03.03.2018 -- 09.03.2018)

  • xinruo **

    1 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Tomasz Królik

    The customer service was very patient, the driver was very dedicated, and the tour guide Zhang Cheng took great care of everyone. The explanations in various places were detailed and clear, and he prepared a lot along the way. Thanks to the KaiYuan team for their efforts.

    Date of review:11.12.2025 07:29         Purchased product: BY030318 (03.03.2018 -- 09.03.2018)

  • PANG **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Tomasz Królik

    The tour guides have rich historical and cultural knowledge, which brings great benefits to tourists.

    Date of review:11.12.2025 07:29         Purchased product: BY030318 (03.03.2018 -- 09.03.2018)

  • CHAO **

    3 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Tomasz Królik

    Responsible, patient, knowledgeable, humorous

    Date of review:11.12.2025 07:29         Purchased product: BY030318 (03.03.2018 -- 09.03.2018)

  • XU **

    1 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Tomasz Królik

    Tour Guide Zhang is very patient and knowledgeable. He can explain every scenic spot in detail. Great! At the same time, Tomas is also serious and responsible. I gained a lot of knowledge and met many friends during the 7 days. Super happy!

    Date of review:11.12.2025 07:29         Purchased product: BY030318 (03.03.2018 -- 09.03.2018)

  • 陈 **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Paweł Kamiński

    Participate in Red Line: Italy+France+Switzerland+Monaco with good travel reviews

    Date of review:11.12.2025 07:29         Purchased product: BY240218 (24.02.2018 -- 02.03.2018)

  • XI **

    1 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Paweł Kamiński

    The tour guide is very nice, good!

    Date of review:11.12.2025 07:29         Purchased product: BY240218 (24.02.2018 -- 02.03.2018)

  • Shang **

    2 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Tomasz Królik

    The itinerary was very good and the guide's introduction was very good

    Date of review:11.12.2025 07:29         Purchased product: BY100218 (10.02.2018 -- 16.02.2018)

  • LI **

    2 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Tomasz Królik

    The route is very compact, the tour guide is very good, and the introduction of the attractions along the way is very professional. The driver and the car are also in good condition

    Date of review:11.12.2025 07:29         Purchased product: BY100218 (10.02.2018 -- 16.02.2018)

  • Ye **

    3 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Paweł Kamiński

    The tour guide was very dedicated and enthusiastic. Only the hotel on the second night was a little bad. It was quite old and probably around 3 stars. Most of the time was spent on the bus. Although we didn't walk much, it was still tiring. The tour guide's explanation was good.

    Date of review:11.12.2025 07:29         Purchased product: BY130118 (13.01.2018 -- 19.01.2018)

  • Gao **

    3 people in tour

    Tour Guide: Pengfei SANG [ Experienced 104 Rating 94.7% ] Driver: Andrzej Knapik

    There are many attractions, and the car ride is a bit long. The accommodation cannot be compared with that in China. After all, I have visited several countries and it is very rewarding.

    Date of review:11.12.2025 07:29         Purchased product: BY060118 (06.01.2018 -- 12.01.2018)

  • Yang **

    1 people in tour

    Tour Guide: Pengfei SANG [ Experienced 104 Rating 94.7% ] Driver: Andrzej Knapik

    Participate in Red Line: Italy+France+Switzerland+Monaco with good travel reviews

    Date of review:11.12.2025 07:29         Purchased product: BY060118 (06.01.2018 -- 12.01.2018)

  • Zhou **

    2 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver: Paweł Kamiński

    The whole itinerary is well arranged. The bus pick-up is really convenient and labor-saving. As for the hotel, Switzerland and Lyon are good, and other places are just average. The tour guide's explanation is also very good. In short, it is recommended for those who are traveling to Europe for the first time.

    Date of review:11.12.2025 07:29         Purchased product: BY161217 (16.12.2017 -- 22.12.2017)

  • Guo **

    1 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver: Paweł Kamiński

    The tour guide was very helpful

    Date of review:11.12.2025 07:29         Purchased product: BY161217 (16.12.2017 -- 22.12.2017)

  • ZHANG **

    3 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Tomasz Królik

    Participate in Red Line: Italy+France+Switzerland+Monaco with good travel reviews

    Date of review:11.12.2025 07:29         Purchased product: BY091217 (09.12.2017 -- 15.12.2017)

  • YANG **

    1 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Tomasz Królik

    KaiYuan Travel is a very decent company. If I come to Europe next time, or if my friends and relatives come to Europe, I will first recommend KaiYuan Travel's products. I wish you will develop better and better at the strategic level. Only the hotel in Florence was a little bit bad, and the other hotels gave me a big surprise. I am very grateful that the tour guide is very professional, responsible and capable.

    Date of review:11.12.2025 07:29         Purchased product: BY181117 (18.11.2017 -- 24.11.2017)

  • ZHANG **

    3 people in tour

    Tour Guide: Xiang Yan [ Experienced 223 Rating 100.0% ] Driver: Tomasz Królik

    Good, the food is good.

    Date of review:11.12.2025 07:29         Purchased product: BY021217 (02.12.2017 -- 08.12.2017)

  • LIU **

    3 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver: Tomasz Królik

    From November 11th to 17th, our family of three participated in the seven-day tour of the five countries of Faria, Ivanmo, led by Tour Guide Yao.
    We originally planned to travel independently, but considering that the baby was too young, we finally chose KaiYuan's tour group. After a week of travel, we felt that this choice was very correct.
    First of all, we have to thank Tour Guide Yao for his special care. Frankly speaking, it is not easy to travel with a ten-month-old baby, but with Tour Guide Yao's care, we can complete this journey with peace of mind and happiness.
    Secondly, I think Tour Guide Yao's schedule is just right. Let us use the limited time to see more attractions.
    Then, I have to say that Tour Guide Yao's explanation of the attractions is very detailed. I know nothing about European history. But through Tour Guide Yao's explanation, I learned a lot about the historical background of Europe. I personally admire Tour Guide Yao very much. I think these historical and cultural background knowledge can only be obtained through accumulation over time. With his explanation and introduction, we not only understand the origin and significance of the attractions, but also make the journey between the attractions less boring.
    Finally, we plan to sign up with KaiYuan Travel Agency next time we travel to Europe, and we also hope that Tour Guide Yao will lead the tour again.
    Sincerely thank Tour Guide Yao and KaiYuan Travel Agency for bringing us this trip to Western Europe! This will become a wonderful memory of our lives.

    Date of review:11.12.2025 07:29         Purchased product: BY111117 (11.11.2017 -- 17.11.2017)

  • Hochstrasser **

    3 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver: Tomasz Królik

    This time, I took my parents to sign up for KaiYuan's Italy and South France tour. Through this short bus tour of a few days, I met friends from all over the country and learned a lot of knowledge. As the saying goes, if three people walk together, there must be one who can teach me. Although the whole itinerary is tight, the important attractions are covered.
    Attractions: Guide Yao will tell us the attractions we will go to next or the next day before, and will first tell us some brief European history on the bus. Some will also have film introductions. After arriving at the attractions, there will be another brief explanation. In some areas of Italy, there may be local tour guides (local guides) to give explanations.
    Clothing: Guide Yao will tell everyone the weather conditions for the next day the day before, so that everyone can prepare the clothes needed for the next day. Fortunately, the weather on this trip is good, and it is about 20 degrees at noon every day.
    Food: Eating Chinese food here in Europe is a luxury, and we have been on the bus for a week, but Guide Yao still tries to arrange opportunities to have Chinese meals (at your own expense).
    Accommodation: The hotel we stayed in was generally good. Hotels in Italy may be slightly inferior, but for people living in Europe, it is not a new thing. The breakfast supply of each hotel may be different. Some are richer, some are more monotonous, and some are in short supply, but the overall situation is still good.
    Travel: We took a Mercedes-Benz bus. The toilet inside was not usable, but the tour guide tried to arrange for landlords who could use the toilet for free. The driving skills of Polish drivers are still good.
    Tour Guide: Through this bus tour, I changed my previous view of group tours. In fact, DIY has the advantages of DIY, and group tours have the advantages of group tours. Of course, I happened to join Yao's group this time and was fortunate to meet a good tour guide. Yao is warm-hearted and jokes from time to time, which also makes our life in the car not boring. Yao will also tell everyone in the car about the routines that may be encountered at each attraction or what everyone should do if they encounter emergencies. The overall feeling is very good.

    Date of review:11.12.2025 07:29         Purchased product: BY211017 (21.10.2017 -- 27.10.2017)

  • Hochstrasser **

    3 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver: Tomasz Królik

    Participate in Red Line: Italy+France+Switzerland+Monaco with good travel reviews

    Date of review:11.12.2025 07:29         Purchased product: BY211017 (21.10.2017 -- 27.10.2017)

  • Zhang **

    3 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver: Tomasz Królik

    I was very satisfied with the trip, and the time was tight. It would have been impossible to see so many attractions in such a short time without joining a tour group. The bus was very comfortable to sit on, and the children didn't feel tired. I met Chinese people from all over the world on the bus, and I felt that everyone was an inspirational story. The seven-day trip left me with wonderful memories! I also thank Tour Guide Yao for his military management, which prevented us from delaying the trip due to the large number of people!

    Date of review:11.12.2025 07:29         Purchased product: BY211017 (21.10.2017 -- 27.10.2017)

  • Zhang **

    1 people in tour

    Tour Guide: Qun Yao [ Experienced 230 Rating 93.7% ] Driver: Tomasz Królik

    The trip was a bit brief, but it was worth it to visit so many places in just a few days. Guide Yao was very nice, and I am very grateful for his help during the trip. I met a lot of people during the trip, and I am very grateful to them. Although the time in the car was a bit long, the rest time was arranged very reasonably. If there is a chance, I will participate in other tours. The hotel is OK, some are not very good, but this is because of the local environment, not the tour group. Overall, the room is very good. Guide Yao is very good, actively helping everyone, and worrying a lot for us, thank him.

    Date of review:11.12.2025 07:29         Purchased product: BY211017 (21.10.2017 -- 27.10.2017)