Warm, attentive and thoughtful service. Thumbs up for you. Thank you for your hard work!
Date of review:19.11.2025 09:06 Purchased product: FQ160324J (16.03.2024 -- 26.03.2024)
SHI **
1 people in tour
It was a very happy journey. I was fortunate to meet the two tour guides Lu Yi and Zhang Cheng. Thank you for enriching our journey with their professional knowledge. It not only relaxed our mood but also increased our knowledge. Thank you for your careful care along the way, and thank you for the professional driver and the clean and comfortable bus.
Date of review:19.11.2025 09:06 Purchased product: FQ160324J (16.03.2024 -- 26.03.2024)
WANG **
2 people in tour
Thank you to Tour Guide Lu and Tour Guide Zhang for their professional explanations, meticulous care, and smiling service, which made our journey full of laughter. Thank you.
Date of review:19.11.2025 09:06 Purchased product: FQ160324J (16.03.2024 -- 26.03.2024)
CHEN **
2 people in tour
Very good, the tour guide Zhang Cheng is very friendly. The route arrangement is very exquisite, the natural scenery is magnificent, the climate experiences the four seasons, the humanities appreciate the European classics, the accommodation and meals along the way are very satisfactory, and it is a very comfortable journey.
Date of review:19.11.2025 09:06 Purchased product: BY090324 (09.03.2024 -- 15.03.2024)
Xu **
1 people in tour
Very good itinerary arrangement. My family is very satisfied.
Date of review:19.11.2025 09:06 Purchased product: BY060124 (06.01.2024 -- 12.01.2024)
Liu **
2 people in tour
The tour guide was very nice. It was a good experience~
Date of review:19.11.2025 09:06 Purchased product: BY060124 (06.01.2024 -- 12.01.2024)
Huang **
2 people in tour
Very responsible tour guide, very punctual and responsible driver, the itinerary is well arranged, and it would be more perfect if individual hotels can be optimized. A great European check-in tour experience.
Date of review:19.11.2025 09:06 Purchased product: BY270124 (27.01.2024 -- 02.02.2024)
WANG **
3 people in tour
Participate in Red Line: Italy+France+Switzerland+Monaco with good travel reviews
Date of review:19.11.2025 09:06 Purchased product: BY170224 (17.02.2024 -- 23.02.2024)
ZHANG **
1 people in tour
Participate in Europe Tour Line J(Italy+Netherlands+Belgium+Luxembourg) with good travel reviews
Date of review:19.11.2025 09:06 Purchased product: FQ030224J (03.02.2024 -- 13.02.2024)
CHEN **
4 people in tour
Although the service of the agency was not satisfactory, KaiYuan's service was still good. All the unexpected events during the trip were solved little by little with the cooperation of the tour guide and the driver. This time we encountered a French peasant parade, which blocked the highway. The driver took the various instructions of the tour guide and brought us to the hotel at midnight instead of leaving us at the highway. Therefore, we tried our best to bring all the attractions in Paris. We also gave some small surprises to make up for some regrets. If I hadn't thanked the tour guide Zhang Cheng (a literary youth with an accent), I wouldn't have come here to write a review.
Date of review:19.11.2025 09:06 Purchased product: BY200124 (20.01.2024 -- 26.01.2024)
CHAN **
2 people in tour
We are from BY161223 tour.Me and my husband is originally from Malaysia and we joined the group from Barcelona Spain flight to France since we're working in Barcelona.The tour guide Joker is super caring.He help us to settle from 7days tour to 7+4 days in a very convenient way.He always make sure the whole group is running smoothly under his supervised.When some one following him in the group you can just enjoy while he will settle everything for you. He is just super.Thank you very much for your patience and time for us. Looking forward to join your tour again next time with our whole family. Saludos
Date of review:19.11.2025 09:06 Purchased product: BY161223 (16.12.2023 -- 22.12.2023)
SUN **
2 people in tour
We participated in the KaiYuan Tour and received the meticulous care of Tour Guide Yao! Everyone was in a good mood, and the team cohesion was so warm and harmonious under the leadership of Tour Guide Yao! We spent a happy 7-day trip.
Date of review:19.11.2025 09:06 Purchased product: BY161223 (16.12.2023 -- 22.12.2023)
Fan **
2 people in tour
Tour Guide Yao is the KaiYuan Gold Medal
Date of review:19.11.2025 09:06 Purchased product: BY161223A (16.12.2023 -- 22.12.2023)
ZHANG **
1 people in tour
The two tour guides were very professional and dedicated, responsible, and explained the various attractions in detail and took good care of the guests. They worked hard. Especially Ms. Lu Yi, all the participants unanimously thanked her for her companionship along the way.
Date of review:19.11.2025 09:06 Purchased product: FQ091223J (09.12.2023 -- 19.12.2023)
ZHANG **
2 people in tour
Participate in Europe Tour Line J(Italy+Netherlands+Belgium+Luxembourg) with good travel reviews
Date of review:19.11.2025 09:06 Purchased product: FQ091223J (09.12.2023 -- 19.12.2023)
JING **
1 people in tour
The itinerary is compact and includes all the major attractions. Very good! The tour guide's explanation is in place!
Date of review:19.11.2025 09:06 Purchased product: BY021223A (02.12.2023 -- 08.12.2023)
GUO **
3 people in tour
Through my sister's recommendation, our family of three joined the Italy and South France loop tour group led by Yao Qun. At the end of the 7-day trip, we were very satisfied with the tour guide's work. Over the past few days, Guide Yao not only took meticulous care of our daily life, but also fully utilized his skilled business expertise to let us appreciate the customs and beautiful scenery of the Italy and South France loop route.
Date of review:19.11.2025 09:06 Purchased product: BY041123 (04.11.2023 -- 10.11.2023)
wu **
2 people in tour
I am the member of the 191288th group. I am very happy to travel to Europe with KaiYuan, Italy-France loop line, and tour guide Yao Qun this time! The scenery outside the car is endless along the way! There are laughter and joy in the car! Guide Yao explained to us while making humorous jokes, which diluted the fatigue of the tour.
I feel very satisfied with the food. Not only can I eat some high-quality Western food, but also delicious Chinese food.
The accommodation is also very good! The standard room is clean.
The tour guide's service is very considerate! Along the way, he told us to protect the items we brought with us, where the toilets don't cost money, etc. Thank you so much! No one in our group was robbed or stolen.
Perfect trip, leaving a good memory! Thank you KaiYuan Travel! Thank you tour guide Yao Qun!
Date of review:19.11.2025 09:06 Purchased product: BY041123 (04.11.2023 -- 10.11.2023)
yan **
1 people in tour
The driver and the tour guide were very nice. The itinerary was full but a lot of time was spent in the car. The attractions were a bit like a quick tour, but everyone was very friendly.
Date of review:19.11.2025 09:06 Purchased product: BY281023 (28.10.2023 -- 03.11.2023)
LUO **
1 people in tour
Thank you very much for Tour Guide Pang's care for us. I almost got lost once, and I felt like the sky was falling. Tour Guide Pang taught me not to be afraid, taught me how to walk, and then he went to find me, running all the way to find me, and finally brought me back to the team. I am very grateful to him. The service is very good. He faces us with a smile every day, arranges us very well, sings with us, gives us gifts, and brings a lot of joy to our trip. He is the best tour guide I have ever had. Thank him very much again!
Date of review:19.11.2025 09:06 Purchased product: BY281023 (28.10.2023 -- 03.11.2023)
Dai **
3 people in tour
Tour Guide Yao is very professional and humorous. Thank you Tour Guide Yao.
Date of review:19.11.2025 09:06 Purchased product: BY071023 (07.10.2023 -- 13.10.2023)
Wang **
4 people in tour
Thanks to Tour Guide Yao for his careful and patient explanations along the way and his thoughtfulness in every aspect.
Date of review:19.11.2025 09:06 Purchased product: BY300923 (30.09.2023 -- 06.10.2023)
LI **
2 people in tour
Our tour guide Pang Guoliang has taken us through a pleasant, joyful, lively and slightly hard week from the 30th to today. During this period, we visited the three largest churches in the world, the two smallest countries in the world, the birthplace of the Renaissance, the ancient European city that was not built in a day, and the beautiful Mediterranean coastal city. Although it was a quick tour, it subverted our cognition.
On the way, Pang Guoliang's in-depth and detailed explanation of European history and meticulous arrangement of team life made the participating members feel the value of this trip and it was worth the trip!
Thanks to tour guide Pang Guoliang and KaiYuan.
A small suggestion, it would be great if WIFI could be used in the car!
Date of review:19.11.2025 09:06 Purchased product: BY300923B (30.09.2023 -- 06.10.2023)
HUANG **
1 people in tour
Participate in Red line with good travel reviews
Date of review:19.11.2025 09:06 Purchased product: BY300923B (30.09.2023 -- 06.10.2023)
Lin **
1 people in tour
The tour guide was super nice, the service was great, the hotel and food were great, and it was a very pleasant trip!
Date of review:19.11.2025 09:06 Purchased product: BY300923B (30.09.2023 -- 06.10.2023)
Li **
3 people in tour
Very good trip and arrangement, very satisfied!
Date of review:19.11.2025 09:06 Purchased product: BY300923B (30.09.2023 -- 06.10.2023)
sun **
4 people in tour
Perfect
Date of review:19.11.2025 09:06 Purchased product: BY300923B (30.09.2023 -- 06.10.2023)
liu **
2 people in tour
The tour guide was very good and knowledgeable. I am very satisfied with the tour.
Date of review:19.11.2025 09:06 Purchased product: BY300923B (30.09.2023 -- 06.10.2023)
JIANG **
2 people in tour
The service is in place, warm and thoughtful.
Date of review:19.11.2025 09:06 Purchased product: BY300923B (30.09.2023 -- 06.10.2023)
Zhang **
2 people in tour
Tour Guide Pang is a very nice person. He was very enthusiastic and sincere in helping every member of the group and leading the team throughout the trip. I will choose Tour Guide Pang again next time.
Date of review:19.11.2025 09:06 Purchased product: BY300923B (30.09.2023 -- 06.10.2023)
LIU **
2 people in tour