0049-89-38038800
Tour Guide Cao was kind and patient, and the management team was particularly responsible. The driver was polite and worked carefully, and found a refugee who had stowed away in the car.
Date of review：17.07.2025 23:03 Purchased product： EBE170619 (17.06.2019 -- 25.06.2019)
Wei **
2 people in tour
Overall, this trip to the Balkans was very happy. The scenery is unique and the culture is profound. It is worth the trip. The last two days of driving were a bit long and tiring. The tour guide will try his best to meet everyone's requirements and speaks good English. I am very satisfied with the hotel I stayed in. At first, I thought that there would be a few days where the stay would be bad, but I didn't expect that every day was very good. We are lucky to always get a good room. Thanks to the tour guide. The driver is very cooperative and has good driving skills. The group members are also very good. Although they are older, they are all on time and help each other. I am grateful for the opportunity to travel together! The group meal is also delicious. Sarajevo is the essence, you can stay a little longer.
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
zhao **
1 people in tour
Thank you Mr. Peng for your profound knowledge and considerate company. All the members of the group praised you highly. Thank you again.
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
LI **
2 people in tour
The tour guide was attentive, caring for everyone and the introduction was wonderful!
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
WONG **
1 people in tour
The tour guide took good care of us old couple and was very considerate.
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
Wenjun **
1 people in tour
The tour guide was very considerate, the arrangements were particularly good, and the management of time and explanation of attractions were very good.
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
ZHOU **
1 people in tour
Thank you KaiYuan Travel Agency for making such a perfect arrangement
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
Chen **
2 people in tour
The itinerary was compact, the places we visited were very nice, and the tour guide gave a very detailed introduction.
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
Hsing **
2 people in tour
The nine-day trip was very enjoyable. The route was well designed and the tour guide was very responsible and competent.
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
Chan **
2 people in tour
Very comfortable, the tour guide explained in detail and was very patient. The driver was very kind, the bus was new and comfortable.
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
LU **
8 people in tour
It was a great trip. The tour guide was very dedicated. The bus was comfortable and the trip was not tiring. I learned a lot while traveling.
Date of review：17.07.2025 23:03 Purchased product： EBE080619 (08.06.2019 -- 16.06.2019)
Liu **
2 people in tour
The itinerary was tight, but a bit tight. We checked into the hotel too late and were too tired. I suggest trying to run a slow-paced tour every season. Or go deeper into the attractions. For example, we didn't have time to visit the palace on Jim Island. For many Chinese, educated people are willing to spend money to visit museums. The tour guide Li Juan is capable, efficient, enthusiastic, kind, and has a nice voice, but she didn't explain enough about several ancient cities in Croatia. I hope the company will give some training, or add more text introductions to the ancient cities in the itinerary.
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
CHEN **
2 people in tour
Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
liu **
2 people in tour
Thanks to you for your support along the way, we were able to successfully complete this trip to the Balkans. You took great care of us along the way, especially my wife's insulin needles needed a refrigerator and were refrigerated every day. Tour Guide Li took the trouble to contact us and solve the problem, so we had no worries and had a great time. Thank you Tour Guide Li!
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
ZHANG **
3 people in tour
I spent the Spring Festival in this group. The tour guide was very good. He arranged the itinerary flexibly according to the specific situation. The explanation was not limited to the situation in the Balkan Peninsula. It made people understand a lot of other European history and culture. He was also very enthusiastic when asking other questions. The driver was also very good and drove smoothly throughout the journey. This trip saw many different scenery and made people happy. The tour guide let us choose whether to go to the group meal attractions or not, which was very humane. It was very smooth to pass the customs, but the driving distance between some attractions was a bit long. Considering the distance, it should be the same for self-driving tours. Overall, it was very good.
Date of review：17.07.2025 23:03 Purchased product： EBE030219 (03.02.2019 -- 11.02.2019)
Huang **
1 people in tour
Thanks to KaiYuan Travel Agency for arranging tour guide Li Juan and driver Abdrej for us. There are many elderly people in our group. During the whole trip, Li Juan demonstrated her professionalism and dedication, patiently listening to and solving the different requirements of different group members, especially in the process of multiple visa clearance and emergencies, she was able to calmly deal with them, successfully leading our entire group out happily and returning home safely.
Driver Andrej also performed very professionally. From multiple customs clearance visas and dealing with emergencies to driving the car closer to the hotel or attractions, I experienced his mature experience and enthusiasm for people.
I like KaiYuan's employees who have such a promising future!
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
DU **
2 people in tour
Guide Li is knowledgeable, attentive and warm in service. Five-star recommendation!
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
LIU **
2 people in tour
Among my dozens of trips, this was an unusually pleasant trip. The itinerary was well-arranged, the attractions were unforgettable, the tour guide did his best, and the group members had a great time. The most noteworthy thing is the tour guide Li Juan. In addition to her high professional quality, she is kind, helpful, meticulous, hardworking, and has won unanimous praise from everyone. Many group members said they would choose KaiYuan again.
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
zhang **
2 people in tour
I have participated in many group tours, but this is the happiest one. There are many older people in our group this time. The tour guide Xiao Li is very caring, patient and loving! She also explained everything along the way. Our group came from all over the world. Under her leadership, everyone had a lot of fun, full of energy and happiness. We were reluctant to leave. It was a happy and happy trip!
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
ZHU **
4 people in tour
Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
chen **
1 people in tour
Tour guide Li Juan was very responsible and cared about the individual situation of each group member. She managed the time very well and made sure everyone went out happily and returned home safely.
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
Fu **
2 people in tour
Although the driving time was long and the journey was tiring, every place we visited was a classic, whether it was natural scenery or cities, each had its own characteristics, and the trip was worth it. Thanks to our tour guide Li Juan for her careful care and patient explanation along the way, which made this Balkan trip particularly memorable.
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
Ma **
2 people in tour
Thank you KaiYuan for providing us with such a good tour guide.
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
Li **
2 people in tour
Li Juan really treats us like family. We like her very much and thank her. We will sign up for Li Juan's group tour with our friends next time.
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
Hou **
1 people in tour
Tour Guide Li is kindhearted and is especially good at taking care of the elderly. The itinerary is reasonable and effective, come on! A girl who loves to smile will never have bad luck
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
GUO **
2 people in tour
The 9-day itinerary was very compact but reasonable. The attractions and the scenery along the way clearly showed the reality of the three countries. I re-recognized the Balkan people's gentleness and calmness, beautiful environment, diverse history and rich heritage.
I couldn't experience it without this trip.
Guide Li was warm and kind and always took care of us. He was knowledgeable and explained vividly and comprehensively. The history of the Balkans was combined with European history. He was experienced.
This trip will end tomorrow, so I give a big thumbs up!!!
Date of review：17.07.2025 23:03 Purchased product： EBE010619 (01.06.2019 -- 09.06.2019)
FANG **
2 people in tour
Tour Guide Meng’s explanation was detailed and clear, and he took good care of the group members!
Date of review：17.07.2025 23:03 Purchased product： EBE170519 (17.05.2019 -- 25.05.2019)
Lai **
4 people in tour
Good driver and tour guide service
Date of review：17.07.2025 23:03 Purchased product： EBE170519 (17.05.2019 -- 25.05.2019)
KONG **
2 people in tour
The driver has a hard time: driving long distances and loading and unloading 48 large pieces of luggage every day is a tough job for this Polish man;
Tour Guide Meng has a hard time: it is a super large group of 48 people, and it is not easy to take care of them without losing any guests. Unfortunately, there are too many people and too many chatterboxes, which affects his performance and physical fitness.
Date of review：17.07.2025 23:03 Purchased product： EBE170519 (17.05.2019 -- 25.05.2019)
CAI **
2 people in tour
The route was well arranged, the tour guide explained carefully, the service was thoughtful, and the two drivers also provided good service.
Date of review：17.07.2025 23:03 Purchased product： EBE170519 (17.05.2019 -- 25.05.2019)
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Shi **
2 people in tour