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Travel Feedback
  • Li **

    2 people in tour

    Tour Guide: Juan Li [ Experienced 133 Rating 100.0% ] Driver: Andrej Vyrvicz

    Li Juan really treats us like family. We like her very much and thank her. We will sign up for Li Juan's group tour with our friends next time.

    Date of review:19.11.2025 08:09         Purchased product: EBE010619 (01.06.2019 -- 09.06.2019)

  • Hou **

    1 people in tour

    Tour Guide: Juan Li [ Experienced 133 Rating 100.0% ] Driver: Andrej Vyrvicz

    Tour Guide Li is kindhearted and is especially good at taking care of the elderly. The itinerary is reasonable and effective, come on! A girl who loves to smile will never have bad luck

    Date of review:19.11.2025 08:09         Purchased product: EBE010619 (01.06.2019 -- 09.06.2019)

  • GUO **

    2 people in tour

    Tour Guide: Juan Li [ Experienced 133 Rating 100.0% ] Driver: Andrej Vyrvicz

    The 9-day itinerary was very compact but reasonable. The attractions and the scenery along the way clearly showed the reality of the three countries. I re-recognized the Balkan people's gentleness and calmness, beautiful environment, diverse history and rich heritage.
    I couldn't experience it without this trip.
    Guide Li was warm and kind and always took care of us. He was knowledgeable and explained vividly and comprehensively. The history of the Balkans was combined with European history. He was experienced.
    This trip will end tomorrow, so I give a big thumbs up!!!

    Date of review:19.11.2025 08:09         Purchased product: EBE010619 (01.06.2019 -- 09.06.2019)

  • FANG **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Krystian Rokowski

    Tour Guide Meng’s explanation was detailed and clear, and he took good care of the group members!

    Date of review:19.11.2025 08:09         Purchased product: EBE170519 (17.05.2019 -- 25.05.2019)

  • Lai **

    4 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Krystian Rokowski

    Good driver and tour guide service

    Date of review:19.11.2025 08:09         Purchased product: EBE170519 (17.05.2019 -- 25.05.2019)

  • KONG **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Krystian Rokowski

    The driver has a hard time: driving long distances and loading and unloading 48 large pieces of luggage every day is a tough job for this Polish man;
    Tour Guide Meng has a hard time: it is a super large group of 48 people, and it is not easy to take care of them without losing any guests. Unfortunately, there are too many people and too many chatterboxes, which affects his performance and physical fitness.

    Date of review:19.11.2025 08:09         Purchased product: EBE170519 (17.05.2019 -- 25.05.2019)

  • CAI **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Krystian Rokowski

    The route was well arranged, the tour guide explained carefully, the service was thoughtful, and the two drivers also provided good service.

    Date of review:19.11.2025 08:09         Purchased product: EBE170519 (17.05.2019 -- 25.05.2019)

  • ZHOU **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Krystian Rokowski

    Guide Meng is knowledgeable and introduced the history and culture of various countries and related attractions in a vivid and detailed manner. He took good care of the group members and arranged the route carefully! Great!

    Date of review:19.11.2025 08:09         Purchased product: EBE170519 (17.05.2019 -- 25.05.2019)

  • 杨 **

    3 people in tour

    Tour Guide: Sisi Du [ Experienced 34 Rating 100.0% ] Driver: Lukasz Płatek

    Not bad, give a good review

    Date of review:19.11.2025 08:09         Purchased product: EBE210918 (21.09.2018 -- 29.09.2018)

  • Zhang **

    4 people in tour

    Tour Guide: Sisi Du [ Experienced 34 Rating 100.0% ] Driver: Lukasz Płatek

    Although the car ride was quite long, the scenery along the way was beautiful and the tour guide took good care of us.

    Date of review:19.11.2025 08:09         Purchased product: EBE210918 (21.09.2018 -- 29.09.2018)

  • Tang **

    2 people in tour

    Tour Guide: Sisi Du [ Experienced 34 Rating 100.0% ] Driver: Lukasz Płatek

    Yes, Xiao Du is very polite and we like her very much. The driver is humorous and the journey is quite happy

    Date of review:19.11.2025 08:09         Purchased product: EBE210918 (21.09.2018 -- 29.09.2018)

  • Hu **

    4 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Marcin Breitkopf

    Tour Guide Meng worked hard during the 9-day trip. I was very satisfied with KaiYuan's itinerary and services. I will choose KaiYuan to travel again next year.

    Date of review:19.11.2025 08:09         Purchased product: EBE010519 (01.05.2019 -- 09.05.2019)

  • Cai **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Marcin Breitkopf

    Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews

    Date of review:19.11.2025 08:09         Purchased product: EBE010519 (01.05.2019 -- 09.05.2019)

  • Huang **

    1 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Marcin Breitkopf

    We lost ourselves in the Balkans during this trip. With the careful arrangement of Guide Meng, we did not get lost, but gained more. The customs of the Balkans are indeed different from those of traditional Eastern and Western Europe. The past history has given the Balkan countries more cultural customs. Of course, the coastline of Croatia is still charming. Guide Meng Fanlin was very responsible throughout the trip and answered all kinds of questions from guests carefully. He is a very good person. I think this is the most important quality of a person! The detailed explanation gave me a comprehensive understanding of the history of the entire Balkans. Meeting a good tour guide is just a blessing on the journey. Meeting a reliable friend is a greater gain in the Balkans. Thank you Guide Meng!

    Date of review:19.11.2025 08:09         Purchased product: EBE010519 (01.05.2019 -- 09.05.2019)

  • Feng **

    1 people in tour

    Tour Guide: Fanlin Meng [ Experienced 197 Rating 93.4% ] Driver: Marcin Breitkopf

    Tour Guide Meng has a strong sense of responsibility, works seriously, provides enthusiastic service, and has received five-star praise

    Date of review:19.11.2025 08:09         Purchased product: EBE010519 (01.05.2019 -- 09.05.2019)

  • Chen **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Artur Kowalczyk

    Tour Guide Zhang is careful, responsible and conscientious in his work. It is not easy to serve everyone well, as there are both young and old people in the group. He can also deal with the distribution conflicts rationally. The explanation is very professional.

    Date of review:19.11.2025 08:09         Purchased product: EBE120419 (12.04.2019 -- 20.04.2019)

  • Zhang **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Artur Kowalczyk

    After my parents came back from their trip, they asked me to give a thumbs up to Tour Guide Zhang. He worked very hard and was very dedicated. The entire itinerary was compact and interesting, which left them with great memories. Thank you!

    Date of review:19.11.2025 08:09         Purchased product: EBE120419 (12.04.2019 -- 20.04.2019)

  • Wong **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Artur Kowalczyk

    tour guide and driver are doing great jobs

    Date of review:19.11.2025 08:09         Purchased product: EBE120419 (12.04.2019 -- 20.04.2019)

  • XIA **

    3 people in tour

    Tour Guide: Cheng Zhang [ Experienced 192 Rating 97.3% ] Driver: Artur Kowalczyk

    In general, all aspects are very good. Tour Guide Zhang explained the whole process very patiently, carefully and comprehensively. I learned a lot of historical and cultural knowledge and benefited a lot. In addition, the arrangement of scenic spots is also very good.

    Date of review:19.11.2025 08:09         Purchased product: EBE120419 (12.04.2019 -- 20.04.2019)

  • WU **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    Tour guide Song is very nice and experienced. The languages of Eastern European countries are not common and they are quite rural. It feels safer to join a tour group than to drive by yourself. KaiYuan did not hire a local guide, so I feel that I don't know the stories behind many things. The scenery along the way is pretty good.

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • Yang **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The Balkan trip was generally good and worth going. The tour guide Xiao Song had a hard time. When the microphone on the bus was broken, in order to make sure that every member of the group could hear his voice, he would walk back and forth on the bus every day and explain things to us patiently and carefully. The driver also drove safely and steadily, and I was quite satisfied.

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • FANG **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The Balkan trip was decided on the spur of the moment before the group was joined. The reason for hesitation was that I felt the route was too long and the journey would be hard. After these 9 days of travel, I found that it was actually OK. The tour guide Song Bo was very attentive and considerate, the bus drove very steadily, and the group members were also harmonious. Although the time on the bus was relatively long, the time passed quickly with talking and laughing, and Guide Song sang songs and gave us scientific knowledge. What impressed me most was Sarajevo, including a Chinese meal at the Great Wall Hotel, which was really amazing. Overall, everything was good and I was very satisfied.

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • YANG **

    2 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    Tour Guide Song is warm and considerate, and his explanation is very accurate. Thank you!

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • jiang **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    This trip to the Balkans was very satisfying, enjoyable and fun! It was inseparable from the enthusiastic, thoughtful and attentive quality service of tour guide Xiao Song, which made me have a very deep impression of this trip! Tour guide Xiao Song took good care of each member of the group in terms of food, accommodation and transportation throughout the trip, which made me spend a very happy nine-day trip. Thank you again for the enthusiastic, thoughtful and meticulous quality service of tour guide Xiao Song!

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • CHAN **

    5 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The whole itinerary is well arranged! The tour guide Song Bo is very professional and enthusiastic, and the tour guide scored full marks

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • Si **

    2 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The tour guide is very, very good and professional

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • Guan **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The tour guide told many interesting things on the way and took good care of every member. The driver was also very nice. I was very happy after the nine-day trip. I look forward to the Aurora tour led by Tour Guide Song in December.

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • LI **

    2 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    Tour Guide Song is young, energetic and knowledgeable, and the group members benefited a lot from him.

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • Long **

    2 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The tour guide is skilled, hardworking, enthusiastic and thoughtful.

    Date of review:19.11.2025 08:09         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • FANG **

    3 people in tour

    Tour Guide: Yang Song [ Experienced 298 Rating 99.7% ] Driver: Piotr Lukomski

    Song Yang's rich knowledge and dry humor are so admirable. Not only can you see the beautiful scenery, but also add connotation to the beautiful scenery. The authentic itinerary arrangement and special recommendations are worth the trip. The handsome driver drove steadily, waited attentively, and silently took care of the luggage, highlighting his professionalism. It would be better if the car glass could be cleaner.

    Date of review:19.11.2025 08:09         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)