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Travel Feedback
  • ZHOU **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 193 Rating 92.6% ] Driver: Krystian Rokowski

    Guide Meng is knowledgeable and introduced the history and culture of various countries and related attractions in a vivid and detailed manner. He took good care of the group members and arranged the route carefully! Great!

    Date of review:18.06.2025 16:14         Purchased product: EBE170519 (17.05.2019 -- 25.05.2019)

  • 杨 **

    3 people in tour

    Tour Guide: Sisi Du [ Experienced 26 Rating 100.0% ] Driver: Lukasz Płatek

    Not bad, give a good review

    Date of review:18.06.2025 16:14         Purchased product: EBE210918 (21.09.2018 -- 29.09.2018)

  • Zhang **

    4 people in tour

    Tour Guide: Sisi Du [ Experienced 26 Rating 100.0% ] Driver: Lukasz Płatek

    Although the car ride was quite long, the scenery along the way was beautiful and the tour guide took good care of us.

    Date of review:18.06.2025 16:14         Purchased product: EBE210918 (21.09.2018 -- 29.09.2018)

  • Tang **

    2 people in tour

    Tour Guide: Sisi Du [ Experienced 26 Rating 100.0% ] Driver: Lukasz Płatek

    Yes, Xiao Du is very polite and we like her very much. The driver is humorous and the journey is quite happy

    Date of review:18.06.2025 16:14         Purchased product: EBE210918 (21.09.2018 -- 29.09.2018)

  • Hu **

    4 people in tour

    Tour Guide: Fanlin Meng [ Experienced 193 Rating 92.6% ] Driver: Marcin Breitkopf

    Tour Guide Meng worked hard during the 9-day trip. I was very satisfied with KaiYuan's itinerary and services. I will choose KaiYuan to travel again next year.

    Date of review:18.06.2025 16:14         Purchased product: EBE010519 (01.05.2019 -- 09.05.2019)

  • Cai **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 193 Rating 92.6% ] Driver: Marcin Breitkopf

    Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews

    Date of review:18.06.2025 16:14         Purchased product: EBE010519 (01.05.2019 -- 09.05.2019)

  • Huang **

    1 people in tour

    Tour Guide: Fanlin Meng [ Experienced 193 Rating 92.6% ] Driver: Marcin Breitkopf

    We lost ourselves in the Balkans during this trip. With the careful arrangement of Guide Meng, we did not get lost, but gained more. The customs of the Balkans are indeed different from those of traditional Eastern and Western Europe. The past history has given the Balkan countries more cultural customs. Of course, the coastline of Croatia is still charming. Guide Meng Fanlin was very responsible throughout the trip and answered all kinds of questions from guests carefully. He is a very good person. I think this is the most important quality of a person! The detailed explanation gave me a comprehensive understanding of the history of the entire Balkans. Meeting a good tour guide is just a blessing on the journey. Meeting a reliable friend is a greater gain in the Balkans. Thank you Guide Meng!

    Date of review:18.06.2025 16:14         Purchased product: EBE010519 (01.05.2019 -- 09.05.2019)

  • Feng **

    1 people in tour

    Tour Guide: Fanlin Meng [ Experienced 193 Rating 92.6% ] Driver: Marcin Breitkopf

    Tour Guide Meng has a strong sense of responsibility, works seriously, provides enthusiastic service, and has received five-star praise

    Date of review:18.06.2025 16:14         Purchased product: EBE010519 (01.05.2019 -- 09.05.2019)

  • Chen **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 175 Rating 97.8% ] Driver: Artur Kowalczyk

    Tour Guide Zhang is careful, responsible and conscientious in his work. It is not easy to serve everyone well, as there are both young and old people in the group. He can also deal with the distribution conflicts rationally. The explanation is very professional.

    Date of review:18.06.2025 16:14         Purchased product: EBE120419 (12.04.2019 -- 20.04.2019)

  • Zhang **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 175 Rating 97.8% ] Driver: Artur Kowalczyk

    After my parents came back from their trip, they asked me to give a thumbs up to Tour Guide Zhang. He worked very hard and was very dedicated. The entire itinerary was compact and interesting, which left them with great memories. Thank you!

    Date of review:18.06.2025 16:14         Purchased product: EBE120419 (12.04.2019 -- 20.04.2019)

  • Wong **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 175 Rating 97.8% ] Driver: Artur Kowalczyk

    tour guide and driver are doing great jobs

    Date of review:18.06.2025 16:14         Purchased product: EBE120419 (12.04.2019 -- 20.04.2019)

  • XIA **

    3 people in tour

    Tour Guide: Cheng Zhang [ Experienced 175 Rating 97.8% ] Driver: Artur Kowalczyk

    In general, all aspects are very good. Tour Guide Zhang explained the whole process very patiently, carefully and comprehensively. I learned a lot of historical and cultural knowledge and benefited a lot. In addition, the arrangement of scenic spots is also very good.

    Date of review:18.06.2025 16:14         Purchased product: EBE120419 (12.04.2019 -- 20.04.2019)

  • WU **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    Tour guide Song is very nice and experienced. The languages of Eastern European countries are not common and they are quite rural. It feels safer to join a tour group than to drive by yourself. KaiYuan did not hire a local guide, so I feel that I don't know the stories behind many things. The scenery along the way is pretty good.

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • Yang **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The Balkan trip was generally good and worth going. The tour guide Xiao Song had a hard time. When the microphone on the bus was broken, in order to make sure that every member of the group could hear his voice, he would walk back and forth on the bus every day and explain things to us patiently and carefully. The driver also drove safely and steadily, and I was quite satisfied.

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • FANG **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The Balkan trip was decided on the spur of the moment before the group was joined. The reason for hesitation was that I felt the route was too long and the journey would be hard. After these 9 days of travel, I found that it was actually OK. The tour guide Song Bo was very attentive and considerate, the bus drove very steadily, and the group members were also harmonious. Although the time on the bus was relatively long, the time passed quickly with talking and laughing, and Guide Song sang songs and gave us scientific knowledge. What impressed me most was Sarajevo, including a Chinese meal at the Great Wall Hotel, which was really amazing. Overall, everything was good and I was very satisfied.

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • YANG **

    2 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    Tour Guide Song is warm and considerate, and his explanation is very accurate. Thank you!

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • jiang **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    This trip to the Balkans was very satisfying, enjoyable and fun! It was inseparable from the enthusiastic, thoughtful and attentive quality service of tour guide Xiao Song, which made me have a very deep impression of this trip! Tour guide Xiao Song took good care of each member of the group in terms of food, accommodation and transportation throughout the trip, which made me spend a very happy nine-day trip. Thank you again for the enthusiastic, thoughtful and meticulous quality service of tour guide Xiao Song!

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • CHAN **

    5 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The whole itinerary is well arranged! The tour guide Song Bo is very professional and enthusiastic, and the tour guide scored full marks

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • Si **

    2 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The tour guide is very, very good and professional

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • Guan **

    1 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The tour guide told many interesting things on the way and took good care of every member. The driver was also very nice. I was very happy after the nine-day trip. I look forward to the Aurora tour led by Tour Guide Song in December.

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • LI **

    2 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    Tour Guide Song is young, energetic and knowledgeable, and the group members benefited a lot from him.

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • Long **

    2 people in tour

    Tour Guide: Bo Song [ Experienced 85 Rating 100.0% ] Driver: Wojciech Toporowski

    The tour guide is skilled, hardworking, enthusiastic and thoughtful.

    Date of review:18.06.2025 16:14         Purchased product: EBE090319 (09.03.2019 -- 17.03.2019)

  • FANG **

    3 people in tour

    Tour Guide: Yang Song [ Experienced 280 Rating 99.7% ] Driver: Piotr Lukomski

    Song Yang's rich knowledge and dry humor are so admirable. Not only can you see the beautiful scenery, but also add connotation to the beautiful scenery. The authentic itinerary arrangement and special recommendations are worth the trip. The handsome driver drove steadily, waited attentively, and silently took care of the luggage, highlighting his professionalism. It would be better if the car glass could be cleaner.

    Date of review:18.06.2025 16:14         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)

  • CHEN **

    3 people in tour

    Tour Guide: Yang Song [ Experienced 280 Rating 99.7% ] Driver: Piotr Lukomski

    Thank you very much for the company of tour guide Song Yang. I am glad that KaiYuan has such an excellent tour guide. I hope KaiYuan can reuse talents like Song Yang. The Yugoslavia region is beautiful and worth visiting.

    Date of review:18.06.2025 16:14         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)

  • xie **

    1 people in tour

    Tour Guide: Yang Song [ Experienced 280 Rating 99.7% ] Driver: Piotr Lukomski

    Guide Song is the most detailed guide I have ever met in KaiYuan. He has a wide range of knowledge and a deep understanding of European history and religious culture. He explains to us carefully in the car every day, at least two or three hours a day! The key point is that he does not stop in the middle of two or three hours! He does not look at the script, and speaks about his knowledge in full screen. It's amazing! Moreover, Guide Song is very responsible. Even if he has not eaten and is very hungry, he will take the team to the scenic spots one by one and explain them one by one before disbanding them for free activities and eating. He also tells many stories at each scenic spot, and they are also very interesting. I have been to Europe so many times, and this time under the guidance of Guide Song, I finally have a clearer understanding of European religion and culture.

    Date of review:18.06.2025 16:14         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)

  • SHI **

    3 people in tour

    Tour Guide: Yang Song [ Experienced 280 Rating 99.7% ] Driver: Piotr Lukomski

    The tour guide was super nice. He improved our European history quickly! I will study European history well when I go back. He talked vividly and vividly. I didn't feel bored along the way. It was interesting and well arranged. The driver was a good driver. He didn't drive wrong. He was very serious and cute. Although he didn't like to talk much, he was very dedicated. Give chicken legs to the two relatives above

    Date of review:18.06.2025 16:14         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)

  • Guo **

    1 people in tour

    Tour Guide: Yang Song [ Experienced 280 Rating 99.7% ] Driver: Piotr Lukomski

    The tour guide is so cute and SpongeBob is very knowledgeable

    Date of review:18.06.2025 16:14         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)

  • LYU **

    2 people in tour

    Tour Guide: Yang Song [ Experienced 280 Rating 99.7% ] Driver: Piotr Lukomski

    I am honored to join our 19th KaiYuan Travel Lost in the Balkans tour group with my wife. It is my first time to join KaiYuan Travel. I was not familiar with KaiYuan in China before. I landed in Frankfurt, where I was unfamiliar with the place, with a nervous mood to give it a try. I followed the route given by your travel agency to Frankfurt Railway Station. On this road before the group, the tour guide Song Yang began to patiently show us the way, and I began to feel at ease~ Today is the eighth day of the trip, and the group will be leaving tomorrow. This is the first time I patiently write a review, and I really want to write a good one! Tour guide Song Yang is the best tour guide my husband and I have ever met. He is knowledgeable and talented. He popularized European history to us along the way. His explanations were vivid and interesting. As a science student, I was ready to study history after returning home. He also patiently explained to everyone along the way. I hope he drinks more water and eats more Jinshengzi throat lozenges. Tour guide Song is honest and kind, with high emotional intelligence. He is very thoughtful for everyone. I don’t miss home during the Chinese New Year. Through this trip, I completely trust the KaiYuan brand through Tour guide Song. I will recommend it to friends and colleagues. I have also started planning the route to join KaiYuan next time. Of course, if Tour guide Song leads another group, my husband and I will follow! I wish you all good work, health and happiness. Thank you!

    Date of review:18.06.2025 16:14         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)

  • LU **

    3 people in tour

    Tour Guide: Yang Song [ Experienced 280 Rating 99.7% ] Driver: Piotr Lukomski

    In recent years, I have traveled to various European countries with domestic tour groups, Ansel tour groups and KaiYuan tour groups. Song is the tour guide that I have seen that can make tourists feel the most rewarding. On the way to each scenic spot, he orally explained the religious and historical knowledge related to the visit, which was easy to understand and humorous. Tourists all praised his profound humanities knowledge. In addition, he considered all the details of the itinerary carefully and arranged them properly, showing a dedicated attitude and professional quality everywhere. I am very fortunate to be able to travel with such a tour guide and benefit a lot. The driver Peter has first-class driving skills, is friendly and friendly, and is always willing to help students get on and off their luggage.

    Date of review:18.06.2025 16:14         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)

  • Fei **

    2 people in tour

    Tour Guide: Yang Song [ Experienced 280 Rating 99.7% ] Driver: Piotr Lukomski

    Guide Song is very familiar with the business and enthusiastically introduced his rich knowledge to everyone. We gained a lot. He also reminded everyone of the details of the journey, making the tour safe and smooth. He is really a good tour guide.

    Date of review:18.06.2025 16:14         Purchased product: EBE030219 (03.02.2019 -- 11.02.2019)