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Travel Feedback
  • Min **

    1 people in tour

    Tour Guide: Yang Song [ Experienced 278 Rating 99.7% ] Driver: Mr.Bekim Karangja

    Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews

    Date of review:18.07.2025 00:09         Purchased product: EBE020918 (02.09.2018 -- 10.09.2018)

  • MO **

    1 people in tour

    Tour Guide: Yang Song [ Experienced 278 Rating 99.7% ] Driver: Mr.Bekim Karangja

    Guide Song is so knowledgeable, he knows everything and his explanations are very vivid and interesting, which greatly adds to the trip!!! And the arrangements are in place, everything is done very carefully! The driver is friendly and cute, and he is still patient even when working overtime. I hope the travel agency will increase the driver's salary as appropriate! The combination of these two is really perfect, and it also makes me look at KaiYuan with a new eye and I am ready to choose it for a long time.

    Date of review:18.07.2025 00:09         Purchased product: EBE020918 (02.09.2018 -- 10.09.2018)

  • Jiang **

    2 people in tour

    Tour Guide: Yang Song [ Experienced 278 Rating 99.7% ] Driver: Mr.Frantisek Dibdak

    Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews

    Date of review:18.07.2025 00:09         Purchased product: EBE240818 (24.08.2018 -- 01.09.2018)

  • Fang **

    2 people in tour

    Tour Guide: Yang Song [ Experienced 278 Rating 99.7% ] Driver: Mr.Frantisek Dibdak

    Guide Song is very professional, kind, careful and meticulous. He tried his best to meet the requirements of the group members. It was great! Driver Frank traveled a long distance to take everyone to various attractions safely and picked up guests nearby. The 9-day trip was very hard!

    Date of review:18.07.2025 00:09         Purchased product: EBE240818 (24.08.2018 -- 01.09.2018)

  • Li **

    2 people in tour

    Tour Guide: Yang Song [ Experienced 278 Rating 99.7% ] Driver: Mr.Frantisek Dibdak

    Tour guide Song Yang is great! The explanation is vivid and rich in content, and the history, religion, architecture... are all introduced clearly. The driver Mr. Frantisek Dibdak is also very good! My parents don't speak English, and there are enthusiastic British tour members who help order food. Although it's hard, it's very enjoyable! If the daily schedule is not so full, it would be better to have more time to visit~

    Date of review:18.07.2025 00:09         Purchased product: EBE240818 (24.08.2018 -- 01.09.2018)

  • HE **

    2 people in tour

    Tour Guide: Yang Song [ Experienced 278 Rating 99.7% ] Driver: Mr.Frantisek Dibdak

    The whole trip was well arranged.
    The tour guide was knowledgeable, detailed and vivid; the accommodation and meals were arranged efficiently.
    The driver worked hard and provided thoughtful service.

    Date of review:18.07.2025 00:09         Purchased product: EBE240818 (24.08.2018 -- 01.09.2018)

  • Guan **

    1 people in tour

    Tour Guide: Yang Song [ Experienced 278 Rating 99.7% ] Driver: Mr.Frantisek Dibdak

    Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews

    Date of review:18.07.2025 00:09         Purchased product: EBE240818 (24.08.2018 -- 01.09.2018)

  • Luo **

    2 people in tour

    Tour Guide: Sisi Du [ Experienced 26 Rating 100.0% ] Driver: BERISLAV OSUST

    The scenery is very good and the tour guide is friendly

    Date of review:18.07.2025 00:09         Purchased product: EBE130818 (13.08.2018 -- 21.08.2018)

  • Jin **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    The tour guide, Mr. Zhang Cheng, was knowledgeable, explained clearly, provided excellent service, and repeatedly reminded us of the precautions during the tour. He also enthusiastically recommended other businesses and tourist routes of KaiYuan Company to the group members. The bus driver not only drove smoothly, but also carefully cleaned the body and compartment of the bus every night after the group members left. The four of us were very satisfied with the 9-day tour of the Balkan Peninsula that started on July 22, 2018. Thanks again to the tour guide, Mr. Zhang Cheng, and the driver! Thanks to KaiYuan Company!

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • Wu **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 192 Rating 92.8% ] Driver: DRAGOS Ionita

    The scenery is beautiful, you can learn about the customs and folkways of the Balkans and feel the charm of nature.

    Date of review:18.07.2025 00:09         Purchased product: EBE140718 (14.07.2018 -- 22.07.2018)

  • JI **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    Thanks to KaiYuan Company for this tour route and to Tour Guide Zhang for his hard work along the way. During this trip, Tour Guide Zhang told us a lot about European history and helped us gain a lot of knowledge. Thanks again, Tour Guide Zhang.

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • YAN **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    The scenery is so beautiful that people will linger.

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • Ji **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • Li **

    4 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    This is my second time to join KaiYuan Travel. I am very satisfied with the whole itinerary. The tour guide Zhang Cheng is serious and responsible. He popularized a lot of relevant knowledge during the trip and benefited a lot. What needs to be improved is that the tour guide's explanation should be accurate and the language should be refined.

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • liu **

    3 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    KaiYuan Tour Group has participated in three times and completed 7 trips. This time I participated in Lost in the Balkans. To be honest, I have no idea about this place, I just know it is the powder keg of Europe. Along the way, under the leadership of the tour guide Mr. Zhang Cheng, we completed this trip happily. With his magnificent beauty and vivid and humorous language, Tour Guide Zhang told us about the history, celebrities, legends, etc. of the cities and attractions along the way, and his views on communicating with everyone during the period. In the corresponding places, the rise of great powers was played in advance, and some domestic news was told almost every day. It was very thoughtful. This trip was the first time to know that we had to leave the Schengen area and cross the border. The tour guide and the Polish driver were very dedicated and reminded everyone of finances and safety. Like KaiYuan, a wonderful trip, like Mr. Zhang Cheng and Mr. Polish driver. Every night when we rested, Mr. Polish driver was still cleaning, and Tour Guide Zhang was still selecting and sending beautiful photos taken during the day in the group. I will participate next time! It would be better if there were new discounts for old customers!

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • GUO **

    1 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    Thank you tour guide Zhang Cheng and driver Grzegorz Burdzinski, thank you for your hard work!

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • ZHANG **

    2 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    The driver was competitive, serious, punctual, and worked hard to serve the tourists.
    The tour guide Zhang Cheng led all the tourists to successfully complete the Balkan trip. Not only did he serve the tourists meticulously, but his rich explanations of the people, culture, history, architecture, and scenery of the Balkans also made all the tourists deeply impressed. Such a tour is not only for sightseeing, but also meaningful. Thank you for having such a travel agency and tour guide!

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • Wang Merkelbach **

    1 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    Everything is very good and I am very satisfied. Especially when I forgot my iPad in the hotel, Xiao Zhang spared no effort to contact the next tour guide to bring it back for me. He was very careful and dedicated to do every job. This is my first time to participate in KaiYuan Travel. I will contact you again if I have any routes I am interested in. I hope you will continue to open up new routes, such as Scotland, Ireland, St. Petersburg, and the United States and Canada. I am very interested. Thank you

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • Huang **

    1 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    The tour guide's explanation was very detailed, and the hotels we stayed in were all good, all with air conditioning, great!

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • Yang **

    3 people in tour

    Tour Guide: Cheng Zhang [ Experienced 179 Rating 98.0% ] Driver: Grzegorz Burdziński

    Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews

    Date of review:18.07.2025 00:09         Purchased product: EBE220718 (22.07.2018 -- 30.07.2018)

  • Liu **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 192 Rating 92.8% ] Driver: DRAGOS Ionita

    The tour guide is patient, enthusiastic, helpful, and takes the initiative to take care of the elderly. I am very satisfied!

    Date of review:18.07.2025 00:09         Purchased product: EBE140718 (14.07.2018 -- 22.07.2018)

  • Li **

    4 people in tour

    Tour Guide: Fanlin Meng [ Experienced 192 Rating 92.8% ] Driver: DRAGOS Ionita

    The long-awaited Balkan Peninsula tour was finally organized by KaiYuan Travel Agency. Although the journey was long, the overall experience was quite good. Needless to say, the beautiful scenery of several cities and towns along the way, the overall experience of KaiYuan's itinerary from the bus, driver, tour guide and hotel was still good. Especially this time the bus was very comfortable, just like the first-class high-speed rail. In addition, although the tour guide Meng Dao was young, he was honest and enthusiastic. When the group members asked for the front seat on the grounds of motion sickness and discomfort in the back row, Meng Dao gave up his first row of work seats and sat on the folding chair by the front door. It can be imagined how hard he sat for such a long distance. Such selflessness deserves praise. In addition, Meng Dao's organizational and commanding ability is also getting better and better, especially on the day of arrival in Zagreb, it was the World Cup final when Croatia won the best result ever-runner-up. It can be seen how enthusiastic the fans were in the capital, and there were crowds of people. We were really worried that we would get separated, but Meng Dao led well and led us to visit the local attractions without being left alone, and successfully completed the day's travel plan, which was not easy. The quality of the hotels during the entire trip is closely related to the local economic environment. Except for the one in Zagreb, which needs to be improved, the others are basically OK. In addition, the hotel in Montenegro does not have an elevator, and it is very inconvenient for the group members to drag their luggage up and down the stairs. I hope to avoid such hotels in the future. There was only one Chinese lunch arranged during the trip, and according to the group members who participated, the taste was good. The rest was solved by themselves.

    Date of review:18.07.2025 00:09         Purchased product: EBE140718 (14.07.2018 -- 22.07.2018)

  • Jiang **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 192 Rating 92.8% ] Driver:

    Tour Guide Meng is a good person, down-to-earth, serious and has a very good temper.

    Date of review:18.07.2025 00:09         Purchased product: EBE010718 (01.07.2018 -- 09.07.2018)

  • Cai **

    5 people in tour

    Tour Guide: Mengyang Zhang [ Experienced 32 Rating 0.0% ] Driver: Mr.Mariusz Piskulski

    Zhang Mengyang is excellent. He arranges every detail perfectly every day, so we don't have to worry about anything.

    Date of review:18.07.2025 00:09         Purchased product: EBE270618 (27.06.2018 -- 05.07.2018)

  • WU **

    2 people in tour

    Tour Guide: Mengyang Zhang [ Experienced 32 Rating 0.0% ] Driver: Mr.Mariusz Piskulski

    The tour guide Zhang was very serious and responsible. This was my second time with his group. Zhang has a deep literary and historical accomplishment and has popularized too much knowledge to everyone. It really made me feel that I should read more books. This trip went smoothly in all aspects and the itinerary was well arranged. The most important thing about the Balkan trip was the trip after entering Croatia. We were very impressed with Dubrovnik. The small town was so beautiful, and the beaches in Montenegro made me feel the enthusiasm of European people for vacation, leisurely and comfortable. There were some problems in Montenegro, and Zhang solved them very well. He repaired the car and arranged two hotels. He was also injured during the period. I am very grateful for Zhang's patient service and dedication. In short, I hope KaiYuan will do better and better, and take those of us who can't drive to more beautiful places.

    Date of review:18.07.2025 00:09         Purchased product: EBE270618 (27.06.2018 -- 05.07.2018)

  • LI **

    1 people in tour

    Tour Guide: Mengyang Zhang [ Experienced 32 Rating 0.0% ] Driver: Mr.Mariusz Piskulski

    Tour Guide Zhang was very responsible this time and arranged the time reasonably. However, they arranged two hotels in Heishan and the sanitary environment was not very good. It is suggested that Heishan Hotel can arrange a hotel with better location and facilities in the future.

    Date of review:18.07.2025 00:09         Purchased product: EBE270618 (27.06.2018 -- 05.07.2018)

  • ZHENG **

    1 people in tour

    Tour Guide: Mengyang Zhang [ Experienced 32 Rating 0.0% ] Driver: Mr.Mariusz Piskulski

    This trip was very good. The tour guide Mr. Zhang Mengyang was very responsible and took good care of all the passengers during the trip. Our bus encountered an emergency on the way, and Tour Guide Zhang was able to solve it immediately. Tour Guide Zhang was injured on the way because the bus had a breakdown on the mountain in Montenegro and ran over the lawn of a local family. Tour Guide Zhang compensated for the loss himself and repaired the bus with the driver at night. There were three of us, three students, and Tour Guide Zhang also took special care of us. The scenery in the Balkans is beautiful and the accommodation is good. The road to Montenegro is not easy to walk and there is no elevator. I hope it can be solved.

    Date of review:18.07.2025 00:09         Purchased product: EBE270618 (27.06.2018 -- 05.07.2018)

  • fu **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 192 Rating 92.8% ] Driver: Mr.Toni Hrovat

    This trip was very impressive, especially Guide Meng, who was conscientious and responsible in his work. He served us willingly and tirelessly along the way, and made an indispensable contribution to the successful completion of this trip.

    Date of review:18.07.2025 00:09         Purchased product: EBE210618 (21.06.2018 -- 29.06.2018)

  • fu **

    2 people in tour

    Tour Guide: Fanlin Meng [ Experienced 192 Rating 92.8% ] Driver: Mr.Toni Hrovat

    This trip was very impressive, especially Guide Meng, who was conscientious and responsible in his work. He served us willingly and tirelessly along the way, and made an indispensable contribution to the successful completion of this trip.

    Date of review:18.07.2025 00:09         Purchased product: EBE210618 (21.06.2018 -- 29.06.2018)

  • WANG **

    1 people in tour

    Tour Guide: Fanlin Meng [ Experienced 192 Rating 92.8% ] Driver: Mr.Toni Hrovat

    Mr. Meng is very kind and patient! Thank you for your hard work along the way!

    Date of review:18.07.2025 00:09         Purchased product: EBE210618 (21.06.2018 -- 29.06.2018)