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Exceeded expectations!!! Originally, I just wanted to go out and play without thinking. There are many places to play in the Balkans. I didn't have time to make a guide recently, so I thought of joining a tour group. Because I haven't been with a tour group for many years, my consciousness is still stuck in the early days. Later, I listened to my friend's recommendation and came to KaiYuan to sign up for a tour group. I found that KaiYuan is still very professional and cost-effective! After comparing the prices on the platform, I chose to book on Taobao, which feels more convenient. The exchange rate is excellent and you can use Alipay! Young people, solo travelers, and children don't have to worry, the tour guide will take good care of you!
This time, I met Guide Du (just call him Xiaobai) and the intern tour guide Guide Liu for the first time in KaiYuan. The two have a clear division of labor and are considerate. They take good care of the whole group. They are the kind of people who carry you every day if you are alone, worried that no one will take pictures for you and you will be hungry. Although there were some emergencies on the way, they were finally solved smoothly because the tour guide handled them in time and had high professional quality.
In terms of safety, the driver's driving skills are great, the car is in good condition, the driver is Polish, he is naughty every day, hahahahaha, but he is very nice, and strictly abides by the 2h drive for a break, much safer than the UK tour group!
In terms of playability, the route planning is relatively reasonable, suitable for people who don't want to travel independently and think it's troublesome to make a guide. Although the journey is a bit long, it is still possible to see the main attractions of the Balkan countries in a short time.
The hotel is generally similar to what I expected, except that the room was particularly well booked one day, which is excellent! It's fun to take the ferry on the way. All projects and tickets are purchased voluntarily, without additional mandatory consumption, and the tour guide is so conscientious that he doesn't want to tip more! ! !
I didn't expect that I would encounter an experience that exceeded my expectations for the first time I came to KaiYuan to sign up for a group. I have already recommended it to my relatives and friends around me. I am ready to wait and see what group the white tour guide will lead next time before signing up. I heard that the KaiYuan Fjord and Nordic groups are good. Senior travel enthusiasts said that the overall cost performance is relatively high and well received.
Date of review：18.01.2026 15:26 Purchased product： EBE210918 (21.09.2018 -- 29.09.2018)
LIANG **
4 people in tour
The tour guide is very responsible, knowledgeable, cute, and the service is great. He takes care of everything.
Date of review：18.01.2026 15:26 Purchased product： EBE210918 (21.09.2018 -- 29.09.2018)
Ling **
3 people in tour
Tour guide Du Sisi is responsible for her work, handles emergencies properly, and is very patient with a few extreme tourists. We are willing to pay more tips to thank her for her meticulous service, but she refuses to accept them. She is a rare good tour guide who is willing to accumulate experience! Like
Date of review：18.01.2026 15:26 Purchased product： EBE210918 (21.09.2018 -- 29.09.2018)
chen **
2 people in tour
The tour guide is enthusiastic, responsible and patient in taking care of the elderly, but his lack of experience needs to be improved.
Date of review：18.01.2026 15:26 Purchased product： EBE210918 (21.09.2018 -- 29.09.2018)
Hu **
1 people in tour
The tour guide is good, works diligently and unites the group members.
Date of review：18.01.2026 15:26 Purchased product： EBE210918 (21.09.2018 -- 29.09.2018)
ZHAO **
2 people in tour
Guide Du worked very hard along the way and cared about the status of each group member. The driver was also very enthusiastic. The Balkan Peninsula is very nice and the scenery is beautiful.
Date of review：18.01.2026 15:26 Purchased product： EBE210918 (21.09.2018 -- 29.09.2018)
WANG **
2 people in tour
Tour guide Du Sisi is a very professional tour guide. She takes good care of the team members, thinks of everyone, and handles emergencies decisively, making our trip safe and happy. I appreciate Tour Guide Du very much and will recommend friends to participate in your travel projects. Thank you!
Date of review：18.01.2026 15:26 Purchased product： EBE210918 (21.09.2018 -- 29.09.2018)
Min **
1 people in tour
Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews
Date of review：18.01.2026 15:26 Purchased product： EBE020918 (02.09.2018 -- 10.09.2018)
MO **
1 people in tour
Guide Song is so knowledgeable, he knows everything and his explanations are very vivid and interesting, which greatly adds to the trip!!! And the arrangements are in place, everything is done very carefully! The driver is friendly and cute, and he is still patient even when working overtime. I hope the travel agency will increase the driver's salary as appropriate! The combination of these two is really perfect, and it also makes me look at KaiYuan with a new eye and I am ready to choose it for a long time.
Date of review：18.01.2026 15:26 Purchased product： EBE020918 (02.09.2018 -- 10.09.2018)
Jiang **
2 people in tour
Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews
Date of review：18.01.2026 15:26 Purchased product： EBE240818 (24.08.2018 -- 01.09.2018)
Fang **
2 people in tour
Guide Song is very professional, kind, careful and meticulous. He tried his best to meet the requirements of the group members. It was great! Driver Frank traveled a long distance to take everyone to various attractions safely and picked up guests nearby. The 9-day trip was very hard!
Date of review：18.01.2026 15:26 Purchased product： EBE240818 (24.08.2018 -- 01.09.2018)
Li **
2 people in tour
Tour guide Song Yang is great! The explanation is vivid and rich in content, and the history, religion, architecture... are all introduced clearly. The driver Mr. Frantisek Dibdak is also very good! My parents don't speak English, and there are enthusiastic British tour members who help order food. Although it's hard, it's very enjoyable! If the daily schedule is not so full, it would be better to have more time to visit~
Date of review：18.01.2026 15:26 Purchased product： EBE240818 (24.08.2018 -- 01.09.2018)
HE **
2 people in tour
The whole trip was well arranged.
The tour guide was knowledgeable, detailed and vivid; the accommodation and meals were arranged efficiently.
The driver worked hard and provided thoughtful service.
Date of review：18.01.2026 15:26 Purchased product： EBE240818 (24.08.2018 -- 01.09.2018)
Guan **
1 people in tour
Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews
Date of review：18.01.2026 15:26 Purchased product： EBE240818 (24.08.2018 -- 01.09.2018)
Luo **
2 people in tour
The scenery is very good and the tour guide is friendly
Date of review：18.01.2026 15:26 Purchased product： EBE130818 (13.08.2018 -- 21.08.2018)
Jin **
2 people in tour
The tour guide, Mr. Zhang Cheng, was knowledgeable, explained clearly, provided excellent service, and repeatedly reminded us of the precautions during the tour. He also enthusiastically recommended other businesses and tourist routes of KaiYuan Company to the group members. The bus driver not only drove smoothly, but also carefully cleaned the body and compartment of the bus every night after the group members left. The four of us were very satisfied with the 9-day tour of the Balkan Peninsula that started on July 22, 2018. Thanks again to the tour guide, Mr. Zhang Cheng, and the driver! Thanks to KaiYuan Company!
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
Wu **
2 people in tour
The scenery is beautiful, you can learn about the customs and folkways of the Balkans and feel the charm of nature.
Date of review：18.01.2026 15:26 Purchased product： EBE140718 (14.07.2018 -- 22.07.2018)
JI **
2 people in tour
Thanks to KaiYuan Company for this tour route and to Tour Guide Zhang for his hard work along the way. During this trip, Tour Guide Zhang told us a lot about European history and helped us gain a lot of knowledge. Thanks again, Tour Guide Zhang.
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
YAN **
2 people in tour
The scenery is so beautiful that people will linger.
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
Ji **
2 people in tour
Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
Li **
4 people in tour
This is my second time to join KaiYuan Travel. I am very satisfied with the whole itinerary. The tour guide Zhang Cheng is serious and responsible. He popularized a lot of relevant knowledge during the trip and benefited a lot. What needs to be improved is that the tour guide's explanation should be accurate and the language should be refined.
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
liu **
3 people in tour
KaiYuan Tour Group has participated in three times and completed 7 trips. This time I participated in Lost in the Balkans. To be honest, I have no idea about this place, I just know it is the powder keg of Europe. Along the way, under the leadership of the tour guide Mr. Zhang Cheng, we completed this trip happily. With his magnificent beauty and vivid and humorous language, Tour Guide Zhang told us about the history, celebrities, legends, etc. of the cities and attractions along the way, and his views on communicating with everyone during the period. In the corresponding places, the rise of great powers was played in advance, and some domestic news was told almost every day. It was very thoughtful. This trip was the first time to know that we had to leave the Schengen area and cross the border. The tour guide and the Polish driver were very dedicated and reminded everyone of finances and safety. Like KaiYuan, a wonderful trip, like Mr. Zhang Cheng and Mr. Polish driver. Every night when we rested, Mr. Polish driver was still cleaning, and Tour Guide Zhang was still selecting and sending beautiful photos taken during the day in the group. I will participate next time! It would be better if there were new discounts for old customers!
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
GUO **
1 people in tour
Thank you tour guide Zhang Cheng and driver Grzegorz Burdzinski, thank you for your hard work!
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
ZHANG **
2 people in tour
The driver was competitive, serious, punctual, and worked hard to serve the tourists.
The tour guide Zhang Cheng led all the tourists to successfully complete the Balkan trip. Not only did he serve the tourists meticulously, but his rich explanations of the people, culture, history, architecture, and scenery of the Balkans also made all the tourists deeply impressed. Such a tour is not only for sightseeing, but also meaningful. Thank you for having such a travel agency and tour guide!
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
Wang Merkelbach **
1 people in tour
Everything is very good and I am very satisfied. Especially when I forgot my iPad in the hotel, Xiao Zhang spared no effort to contact the next tour guide to bring it back for me. He was very careful and dedicated to do every job. This is my first time to participate in KaiYuan Travel. I will contact you again if I have any routes I am interested in. I hope you will continue to open up new routes, such as Scotland, Ireland, St. Petersburg, and the United States and Canada. I am very interested. Thank you
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
Huang **
1 people in tour
The tour guide's explanation was very detailed, and the hotels we stayed in were all good, all with air conditioning, great!
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
Yang **
3 people in tour
Participate in 9 Day Tour in Balkan Peninsula(From Frankfurt) with good travel reviews
Date of review：18.01.2026 15:26 Purchased product： EBE220718 (22.07.2018 -- 30.07.2018)
Liu **
2 people in tour
The tour guide is patient, enthusiastic, helpful, and takes the initiative to take care of the elderly. I am very satisfied!
Date of review：18.01.2026 15:26 Purchased product： EBE140718 (14.07.2018 -- 22.07.2018)
Li **
4 people in tour
The long-awaited Balkan Peninsula tour was finally organized by KaiYuan Travel Agency. Although the journey was long, the overall experience was quite good. Needless to say, the beautiful scenery of several cities and towns along the way, the overall experience of KaiYuan's itinerary from the bus, driver, tour guide and hotel was still good. Especially this time the bus was very comfortable, just like the first-class high-speed rail. In addition, although the tour guide Meng Dao was young, he was honest and enthusiastic. When the group members asked for the front seat on the grounds of motion sickness and discomfort in the back row, Meng Dao gave up his first row of work seats and sat on the folding chair by the front door. It can be imagined how hard he sat for such a long distance. Such selflessness deserves praise. In addition, Meng Dao's organizational and commanding ability is also getting better and better, especially on the day of arrival in Zagreb, it was the World Cup final when Croatia won the best result ever-runner-up. It can be seen how enthusiastic the fans were in the capital, and there were crowds of people. We were really worried that we would get separated, but Meng Dao led well and led us to visit the local attractions without being left alone, and successfully completed the day's travel plan, which was not easy. The quality of the hotels during the entire trip is closely related to the local economic environment. Except for the one in Zagreb, which needs to be improved, the others are basically OK. In addition, the hotel in Montenegro does not have an elevator, and it is very inconvenient for the group members to drag their luggage up and down the stairs. I hope to avoid such hotels in the future. There was only one Chinese lunch arranged during the trip, and according to the group members who participated, the taste was good. The rest was solved by themselves.
Date of review：18.01.2026 15:26 Purchased product： EBE140718 (14.07.2018 -- 22.07.2018)
Jiang **
2 people in tour
Tour Guide Meng is a good person, down-to-earth, serious and has a very good temper.
Date of review：18.01.2026 15:26 Purchased product： EBE010718 (01.07.2018 -- 09.07.2018)
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MA **
1 people in tour