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Travel Feedback
  • Ma **

    2 people in tour

    Tour Guide: Jianfeng Liu [ Experienced 156 Rating 0.0% ] Driver: Mr. Marko Maljic

    Perfect tour guide, perfect tour, choosing KaiYuan is choosing comfort! Tour Guide Liu is great!

    Date of review:17.07.2025 23:09         Purchased product: GS281217 (28.12.2017 -- 02.01.2018)

  • Liu **

    1 people in tour

    Tour Guide: Jianfeng Liu [ Experienced 156 Rating 0.0% ] Driver: Mr. Marko Maljic

    Guide Liu is a knowledgeable and talented tour guide. He speaks clearly and eloquently. Listening to his explanations along the way, we have a better understanding of human history. He cares about the group members and thinks about everything very thoughtfully. He is a very, very good tour guide.

    Date of review:17.07.2025 23:09         Purchased product: GS281217 (28.12.2017 -- 02.01.2018)

  • Yu **

    1 people in tour

    Tour Guide: Jianfeng Liu [ Experienced 156 Rating 0.0% ] Driver: Mr. Marko Maljic

    Tour Guide Liu is very nice, he explains things very seriously, and he always thinks of us. We had a great time together for 6 days! It is definitely a good idea to go out with Tour Guide Liu!

    Date of review:17.07.2025 23:09         Purchased product: GS281217 (28.12.2017 -- 02.01.2018)

  • CHEN **

    2 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Mr Andryian Zakreuski

    The itinerary is well arranged, and the daily travel time and sightseeing time are appropriately matched, so you won't feel rushed or tired. Tour Guide Zhao is also very responsible. Overall, it's a good experience.

    Date of review:17.07.2025 23:09         Purchased product: GS190917 (19.09.2017 -- 24.09.2017)

  • Li **

    3 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Andrzej

    The itinerary was well arranged, and we enjoyed the beautiful scenery of Switzerland. The tour guide Zhao Qin was very enthusiastic and the breakfast was also very rich.

    Date of review:17.07.2025 23:09         Purchased product: GS190817 (19.08.2017 -- 24.08.2017)

  • Ye **

    1 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Mr Andryian Zakreuski

    Tour guide Zhao Qin is cheerful and enthusiastic, and is a caring older sister. During the six-day trip, the tour guide introduced us to a lot of European history and culture. I like Tour Guide Zhao very much. This trip was compact but very relaxing. We went to many places and saw many attractions. We saw mountains, water and snow along the way. It was super beautiful.

    Date of review:17.07.2025 23:09         Purchased product: GS190917 (19.09.2017 -- 24.09.2017)

  • WANG **

    2 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Mr Andryian Zakreuski

    The trip to Switzerland left my husband and I with very fond memories, especially of our instructor Zhao Qin Zhao... His enthusiastic care and careful and professional explanations along the way left us with deep feelings.

    Date of review:17.07.2025 23:09         Purchased product: GS190917 (19.09.2017 -- 24.09.2017)

  • Li **

    1 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Andrzej

    The itinerary is suitable for the pace. The tour guide Zhao Qin is knowledgeable and kind. Very satisfied

    Date of review:17.07.2025 23:09         Purchased product: GS190817 (19.08.2017 -- 24.08.2017)

  • Guo **

    2 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Andrzej

    Tour Guide Zhao is a very diligent, dedicated, sincere and serious tour guide. She explains every place very carefully and is very enthusiastic and patient with every member of the group.

    I would like to especially thank Tour Guide Zhao for all her efforts to help me get my lost phone back to me as soon as possible.

    Date of review:17.07.2025 23:09         Purchased product: GS190817 (19.08.2017 -- 24.08.2017)

  • fan **

    2 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Andrzej

    Tour Guide Zhao is a very nice and enthusiastic person. He arranged our time, food and accommodation very well and the trip was smooth.

    Date of review:17.07.2025 23:09         Purchased product: GS190817 (19.08.2017 -- 24.08.2017)

  • LIU **

    2 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Marcin Różyc

    We were lucky to follow tour guide Zhao Qin on this trip. Because we lost our passports in Munich a few days before the tour, we planned to change our tickets and cancel all subsequent trips. After learning about our situation, tour guide Zhao Qin contacted us, comforted us, and told us that it would not affect our trip to Switzerland much with her many years of experience as a tour guide. Afterwards, she helped us call and write emails to the Swiss Embassy for confirmation. After receiving a reply, she encouraged us to continue our trip! It was the first time in a foreign country, and you made us feel the warmth of timely help. Thank you very much - tour guide Zhao Qin. It turns out that Switzerland is worth visiting. The 6-day trip is not too fast or too slow, just right. If we had chosen to return home, we would have regretted it very much! (Although it is hindsight, hehe)

    Date of review:17.07.2025 23:09         Purchased product: GS190717 (19.07.2017 -- 24.07.2017)

  • LI **

    2 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Marcin Różyc

    Tour guide Zhao Qin is very diligent and dedicated. She tells us about the history of each place we visit. It is a very good route. The luck and weather are very good. The Jungfrau is beautiful.

    Date of review:17.07.2025 23:09         Purchased product: GS190717 (19.07.2017 -- 24.07.2017)

  • Bi **

    3 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Marcin Różyc

    Tour guide Zhao Qin and driver Marcin are both very serious and responsible! My parents and I are very satisfied!

    Driver Marcin has first-class skills and is focused. He wears a shirt and works very formally. He never makes phone calls or eats nuts all the time. This makes me and my father, who are particularly prone to motion sickness, very satisfied. It can be seen that Marcin drives very steadily. It can be said that only people who are prone to motion sickness can give the most objective evaluation of drivers.

    Tour guide Zhao is kind and steady, explains in detail, and arranges food, accommodation and transportation properly, so everyone is very happy along the way!

    Date of review:17.07.2025 23:09         Purchased product: GS190717 (19.07.2017 -- 24.07.2017)

  • Li **

    2 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Marcin Różyc

    After a group member lost his passport and got a travel document, he was a little worried about the customs clearance problem. The tour guide Zhao Qin was very enthusiastic to help explain. We completed the whole trip smoothly. She was enthusiastic and helpful, explained carefully, and helped us order food.

    Date of review:17.07.2025 23:09         Purchased product: GS190717 (19.07.2017 -- 24.07.2017)

  • liu **

    1 people in tour

    Tour Guide: Qin Zhao [ Experienced 167 Rating 98.4% ] Driver: Marcin Różyc

    Tour guide Zhao Qin is very serious about her work, very nice to us, knowledgeable, and explains very well. All the tourists in the group like Tour Guide Zhao very much. We are proud that KaiYuan has such a good tour guide.

    Date of review:17.07.2025 23:09         Purchased product: GS190717 (19.07.2017 -- 24.07.2017)

  • Wang **

    1 people in tour

    Tour Guide: Min Zhang [ Experienced 113 Rating 100.0% ] Driver: Mirosław Wejman

    Under the careful arrangement of the tour guide Zhang Min, the entire trip was completed smoothly. The tour guide explained the scenic spots in detail and patiently, allowing everyone to have a pleasant journey. It was really hard work, thank you! The driver's driving skills are very good, and he drove down the difficult winding mountain road smoothly, allowing everyone to successfully complete the tour of Jungfrau!

    Date of review:17.07.2025 23:09         Purchased product: GS190617 (19.06.2017 -- 24.06.2017)

  • Cui **

    4 people in tour

    Tour Guide: Jun Wan [ Experienced 157 Rating 100.0% ] Driver: Martin Mahel

    Thank you Tour Guide Wan! You are very careful and responsible, and you have taken care of everything! I hope to join Tour Guide Wan's group next time.

    Date of review:17.07.2025 23:09         Purchased product: GS010517 (01.05.2017 -- 06.05.2017)

  • Li **

    8 people in tour

    Tour Guide: Jun Wan [ Experienced 157 Rating 100.0% ] Driver: Martin Mahel

    Our guide Wanjun treated us like family, took good care of us, and was very professional. I hope I can meet an excellent guide like Wanjun next time.

    Date of review:17.07.2025 23:09         Purchased product: GS010517 (01.05.2017 -- 06.05.2017)

  • Li **

    8 people in tour

    Tour Guide: Jun Wan [ Experienced 157 Rating 100.0% ] Driver: Martin Mahel

    Professional, courteous, attentive and a great guide. We had a wonderful leisurely tour.

    Date of review:17.07.2025 23:09         Purchased product: GS010517 (01.05.2017 -- 06.05.2017)

  • Li **

    8 people in tour

    Tour Guide: Jun Wan [ Experienced 157 Rating 100.0% ] Driver: Martin Mahel

    We are a group of 8 friends from Houston, USA. Wan Jun and we had a 7-day trip to Germany and Switzerland. The Golden Express Tour was professional and knowledgeable, and made us spend a wonderful holiday. Thank you Wan Jun!

    Date of review:17.07.2025 23:09         Purchased product: GS010517 (01.05.2017 -- 06.05.2017)

  • Li **

    8 people in tour

    Tour Guide: Jun Wan [ Experienced 157 Rating 100.0% ] Driver: Martin Mahel

    The route is compact and reasonable, the language is friendly! The knowledge is extensive, in short: professional. I have recommended it to everyone in the circle of friends.

    Date of review:17.07.2025 23:09         Purchased product: GS010517 (01.05.2017 -- 06.05.2017)