0049-89-38038800
Guide Li was very nice and considerate to the group. He handled unexpected situations with ease and was very experienced. He managed his negative emotions without complaining to anyone in the group. This is really not easy for such a young guide. He was the most lovable young guide I met in KaiYuan.
Date of review：19.11.2025 09:29 Purchased product： BEBE030925 (03.09.2025 -- 09.09.2025)
SHAO **
2 people in tour
Thank you Tour Guide Li for your help along the way, and thank you KaiYuan
Date of review：19.11.2025 09:29 Purchased product： BEBE090725 (09.07.2025 -- 15.07.2025)
MI **
2 people in tour
Thank you to our guide, Xiao Li, for not only explaining things in detail but also helping us check in. I'm really grateful to her. Otherwise, checking in on site would have cost at least 90 euros! Thank you for your help. She explained everything in detail along the way and even took us to the former Yugoslav Embassy.
Date of review：19.11.2025 09:29 Purchased product： BEBE090725 (09.07.2025 -- 15.07.2025)
YAO **
6 people in tour
The tour guide's explanation was very complete. We traveled smoothly all the way without any traffic jams. It was great.
Date of review：19.11.2025 09:29 Purchased product： BEBE090725 (09.07.2025 -- 15.07.2025)
YIN **
1 people in tour
Our guide, Manman, was incredibly knowledgeable about Eastern European history. She arranged everything well, kept the itinerary at a superb pace, and even proactively helped us negotiate menu adjustments with the restaurant.
Our driver was a sure-footed driver, and the car was very clean and tidy.
Most importantly, we met our travel companion and became incredibly good friends. We look forward to seeing each other again at the end of the year!
Date of review：19.11.2025 09:29 Purchased product： BEBE300425 (30.04.2025 -- 06.05.2025)
Lamb **
1 people in tour
I met a lot of group friends along the way and was very happy. The tour guide also gave a lot of help. KaiYuan is great.
Date of review：19.11.2025 09:29 Purchased product： BEBE250625 (25.06.2025 -- 01.07.2025)
WENG **
2 people in tour
This Eastern Balkans trip (Bulgaria, Romania, and Serbia) was truly beyond our expectations! Starting in Budapest, we journeyed through ancient cities along the Danube and castles in the Carpathian Mountains. Each stop felt like the opening of a thick history book, and our Chinese-speaking guide's expert commentary brought warmth to these otherwise cold buildings.
Date of review：19.11.2025 09:29 Purchased product： BEBE250625 (25.06.2025 -- 01.07.2025)
Zhang **
1 people in tour
This trip to the Eastern and Western Balkans was a delight. Our guide, Li Yuman, provided detailed explanations. Not only did she manage our customs time well, she was attentive to everyone's needs and patiently answered any questions. The pace of the trip was comfortable, and the explanations of the attractions were lively and engaging. Thank you to our guide for your hard work, which made this trip even more memorable!
Date of review：19.11.2025 09:29 Purchased product： BEBE110625 (11.06.2025 -- 17.06.2025)
Ma **
2 people in tour
Our perfect trip to the Eastern and Western Balkans has come to an end! Thank you, Manman! It was such a joy to eat and drink with everyone along the way!
Date of review：19.11.2025 09:29 Purchased product： BEBE110625 (11.06.2025 -- 17.06.2025)
Chen **
2 people in tour
Thank you to our tour guide for your explanation. As a child, I was completely baffled by Ciauxescu's death. After she explained it all, it all clicked for me. She was truly great at summarizing things. I heard she's a tourism graduate, so it's no wonder she explained things so well. Thank you, and thank you KaiYuan, for allowing my son and I to learn about history together. Our tour guide's English was excellent. My son grew up in the US, but we were able to converse easily, and he loved her! Thank you, Manman, for making our Dongba trip a wonderful one.
Date of review：19.11.2025 09:29 Purchased product： BEBE280525 (28.05.2025 -- 03.06.2025)
Zhang **
2 people in tour
Dear Travel Agency Manager:
Hello!
We are an older couple who participated in your company's Eastern Balkans tour from June 11th to 17th, 2025. Ms. Li Yuman provided us with tremendous care and assistance, making our trip a warm, secure, and joyful one. We sincerely express our gratitude to your company, and especially to Ms. Li Yuman: Thank you! You've worked so hard!
Because of our age, we were a little hesitant when our daughter signed us up for the Eastern Balkans tour. However, we have a deep connection to Yugoslavia, and Ms. Li Yuman was always gentle, attentive, and warm. Not only did she provide engaging and lively explanations of the itinerary, but she also took exceptional care of us in our daily lives. She patiently reminded us to be safe, helped with our luggage, took care of our meals, chatted with us, and even supported my husband and me when the road was slippery.
As we age, sometimes a thoughtful greeting or even a hand on the arm can be incredibly heartwarming. She stayed with us like a family member and was as thoughtful and considerate as a daughter.
This trip was a complete and enjoyable one for us.
I hope your company will give her the recognition and encouragement she deserves. I also wish her a bright future in whatever she pursues, and that she will continue to guide more couples like us to see the world with peace of mind and joy.
Sincerely,
June 30, 2025
Date of review：19.11.2025 09:29 Purchased product： BEBE110625 (11.06.2025 -- 17.06.2025)
Yin **
2 people in tour
Xiao Man was very patient, repeating the same thing over and over again, as if she was afraid that we might not hear her. She helped us all the way. Later, we learned that she was studying at a university in Hungary alone, and her major was tourism. I felt the power of a professional background. I have traveled with KaiYuan many times and I like my Xiao Man very much. I hope KaiYuan will get better and better. I also thank Xiao Man Man for her health fruit. I have received your hopes and blessings for me. I wish you good work, good health and safety in the future.
Date of review：19.11.2025 09:29 Purchased product： BEBE300425 (30.04.2025 -- 06.05.2025)
Liu **
1 people in tour
I was about to return to Canada from Budapest, and when I learned that Manman had also returned from Dongba, I was very happy to meet her at Heroes' Square, hoping to have dinner with her. However, I heard two guests whom I had never met before scolding her on the phone for 30 minutes... What a nice girl! She didn't lose her temper with the guests for 30 minutes, and they actually blamed her for not having a supermarket near the hotel. I also saw how difficult it is to be a female tour guide. During my trip with Manman, she explained the history and culture of Dongba in a very vivid and detailed way, and helped us avoid a lot of unnecessary troubles and save us a lot of money. I really want to bring her back to Canada as a tour guide, and I hope to have the opportunity to travel with her again.
Date of review：19.11.2025 09:29 Purchased product： BEBE280525 (28.05.2025 -- 03.06.2025)
he **
1 people in tour
Tour Guide Li is very good, but Niš is really boring. I don't know what to see in a park. I am so disappointed... It takes a long time to pass the customs. It would be better if Niš could be cancelled.
Date of review：19.11.2025 09:29 Purchased product： BEBE110625 (11.06.2025 -- 17.06.2025)
LI **
2 people in tour
We left Serbia these two days and learned that Tour Guide Li came to Serbia again. It was a pity that we didn't meet her. Xiao Li was super nice and her explanations were great. She knew what any statue on the roadside was. She was also very patient, which was suitable for the elderly. She would help me solve problems in time when I encountered them. We couldn't return to Budapest due to visa issues, and she was also very enthusiastic to help us coordinate with the hotel and helped us deal with the problem of Xiaohongshu. It's a pity that Xiaohongshu didn't let our article be published, but I am really grateful!
Date of review：19.11.2025 09:29 Purchased product： BEBE280525 (28.05.2025 -- 03.06.2025)
Zhang **
2 people in tour
Participate in 7-Day Tour in Eastern Balkan Peninsula（from Budapest） with good travel reviews
Date of review：19.11.2025 09:29 Purchased product： BEBE280525 (28.05.2025 -- 03.06.2025)
LI **
1 people in tour
Participate in 7-Day Tour in Eastern Balkan Peninsula（from Budapest） with good travel reviews
Date of review：19.11.2025 09:29 Purchased product： BEBE300425 (30.04.2025 -- 06.05.2025)
Lin **
4 people in tour
Thank you, Xiao Li, for buying me a bottle of iodine to wipe my wound when I fell. I was so touched! We are so lucky to have such a caring young tour guide to lead us around the world! Manman worked hard along the way!!! Thank you again! The driver was also very good
Date of review：19.11.2025 09:29 Purchased product： BEBE300425 (30.04.2025 -- 06.05.2025)
ZHANG **
1 people in tour
To the leader of the East Balkans group, Li Yuman, and the leaders of the travel agency
On May 28, 2025, our Chinese tour group of 16 people had the honor to visit Romania, Bulgaria and Serbia. At the gathering place in Heroes Square in Budapest, we were warmly and thoughtfully received by the leader Li Yuman. She gave us the precautions of the country in detail, fully demonstrating her skilled business ability and senior tour leader experience. I have benefited a lot, and I would like to express my sincere thanks and respect to the leader Li Yuman and the travel agency!
The leader Li Yuman is diligent and thoughtful, has superb business, and cares about the group members.
On the first day, because the driver did not find the microphone, the leader Li Yuman tried his best to improve the width of his voice to explain the tour guide words to everyone in the car, and was worried that the group members in the back seat could not hear clearly. When we arrived at the scenic spot, we made additional individual explanations. It doesn't matter if the voice starts to become hoarse.
After issuing room cards at the hotel, she would wait in the lobby for more than half an hour to help the group members solve problems.
Every time she arrived at a place, she sent safety tips, network passwords, and breakfast locations.
Every night, she sent messages to remind the next day's itinerary, weather conditions, precautions, and details of food, accommodation, and transportation. During the event, she constantly sent messages to remind the gathering place, check-in place, and precautions. When necessary, she sent a location map to accurately guide everyone, adding a strong touch to the trip.
Her hard work brought peace and quiet to the whole group.
Li Yuman is worthy of being a gold medal leader who is diligent in learning, thoughtful, and skilled in business.
She is energetic, dedicated to her job, and works conscientiously and responsibly, bringing joy and gains to our journey.
Travel thousands of miles, read thousands of books, meet thousands of people, and know thousands of things.
Respectfully invite the travel agency where Li is a leader to commend Li Yuman. I wish Li Yuman a happy life and everything goes well!
Seven-day tour to the Eastern Balkans
Zhang Manlu (written)
June 2, 2025 in Belgrade, the capital of Serbia
Date of review：19.11.2025 09:29 Purchased product： BEBE280525 (28.05.2025 -- 03.06.2025)
LI **
2 people in tour
Tour guide Li Xintong is professional and attentive in his explanations of work. He is kind and enthusiastic, has a good service attitude, and is full of laughter every day, making the journey enjoyable and an unforgettable and beautiful memory. Thank you Li Xintong for your hard work and company these days!
Date of review：19.11.2025 09:29 Purchased product： BEBE160425 (16.04.2025 -- 22.04.2025)
TZE **
6 people in tour
The service attitude is good, the arrangements are good, the work is in place, the explanations are professional, the guests are attentive and enthusiastic, and there is support. I am very satisfied with everything!
Date of review：19.11.2025 09:29 Purchased product： BEBE120325 (12.03.2025 -- 18.03.2025)
Chen **
4 people in tour
Guide Yang arranged a perfect holiday for us. He was professional and conscientious and took comprehensive care of us. Thank you very much to the guide and KaiYuan Holidays.
Date of review：19.11.2025 09:29 Purchased product： BEBE280824 (28.08.2024 -- 03.09.2024)
Wang **
2 people in tour
Guide Lu and the driver provided very good service
Date of review：19.11.2025 09:29 Purchased product： BEBE140824 (14.08.2024 -- 20.08.2024)
Zhang **
3 people in tour
The tour guide and driver Liang Chao is very professional in his business. He has a reasonable grasp of the itinerary arrangement and tries to meet the requirements of tourists within the time limit. He is a very satisfactory and qualified tour guide and driver.
The arrangement of the entire itinerary time and attractions is relatively reasonable. Through this trip, we broadened our horizons, saw different scenery and culture, and understood the similarities and differences of these Eastern European countries. We will consider participating in other routes of KaiYuan.
Date of review：19.11.2025 09:29 Purchased product： BEBE270324 (27.03.2024 -- 02.04.2024)
MA **
1 people in tour
Tour guide Wang Youmin is very nice, takes great care of everyone and is very considerate of the tourists.
Date of review：19.11.2025 09:29 Purchased product： BEBE201223 (20.12.2023 -- 26.12.2023)
takashima **
1 people in tour
Very very satisfied, especially Guide Wang, he is the kindest tour guide we have ever met and the whole trip was very comfortable.
Date of review：19.11.2025 09:29 Purchased product： BEBE201223 (20.12.2023 -- 26.12.2023)
Liu **
1 people in tour
Guide Wang is very good, with good driving skills, high emotional intelligence and stable mood. During the 7 days, we had the opportunity to go to the toilet every hour or so, and we would adjust our schedule and try our best to meet our requests. I am really grateful to the tour guide and will join Guide Wang's tour again in the future.
Date of review：19.11.2025 09:29 Purchased product： BEBE201223 (20.12.2023 -- 26.12.2023)
Peng **
2 people in tour
Very happy
Date of review：19.11.2025 09:29 Purchased product： BEBE160823 (16.08.2023 -- 22.08.2023)
Dong **
3 people in tour
The tour guide was responsible, enthusiastic, and knowledgeable. When we entered the Romanian Parliament, Tour Guide Zhang's translation was very detailed, which made us deeply feel the history and the stories that happened. Thumbs up!
Date of review：19.11.2025 09:29 Purchased product： BEBE160823 (16.08.2023 -- 22.08.2023)
Guowei **
2 people in tour
very good
Date of review：19.11.2025 09:29 Purchased product： BEBE160823 (16.08.2023 -- 22.08.2023)
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FU **
1 people in tour