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Travel Feedback
  • Tang **

    1 people in tour

    Tour Guide: NAN JIANG [ Experienced 11 Rating 100.0% ] Driver: Jarek Silny

    Tour Guide Jiang arranged the itinerary very well and he is a very nice person.

    Date of review:16.07.2026 19:05         Purchased product: BO130725 (13.07.2025 -- 18.07.2025)

  • Wang-Hager **

    1 people in tour

    Tour Guide: Tengfei Wang [ Experienced 116 Rating 98.8% ] Driver: WOT60457

    Great, Tour Guide Wang is very dedicated

    Date of review:16.07.2026 19:05         Purchased product: BO090725 (09.07.2025 -- 14.07.2025)

  • Huang **

    2 people in tour

    Tour Guide: NAN JIANG [ Experienced 11 Rating 100.0% ] Driver: Jarek Silny

    Everything was well organized, especially our guide Jiang, who took great care of each of us. Thank you so much!

    Date of review:16.07.2026 19:05         Purchased product: BO130725 (13.07.2025 -- 18.07.2025)

  • SHEN **

    1 people in tour

    Tour Guide: QINGKAI ZENG [ Experienced 51 Rating 97.4% ] Driver: Popa Daniel Ciprian

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:16.07.2026 19:05         Purchased product: BO160425 (16.04.2025 -- 21.04.2025)

  • Chen **

    1 people in tour

    Tour Guide: QINGKAI ZENG [ Experienced 51 Rating 97.4% ] Driver: Popa Daniel Ciprian

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:16.07.2026 19:05         Purchased product: BO160425 (16.04.2025 -- 21.04.2025)

  • Jiang **

    1 people in tour

    Tour Guide: Tengfei Wang [ Experienced 116 Rating 98.8% ] Driver: Jodelka Tomasz

    Tour Guide Wang is amazing. He is handsome and knowledgeable. It is very relaxing to travel with him.

    Date of review:16.07.2026 19:05         Purchased product: BO020425 (02.04.2025 -- 07.04.2025)

  • ZHANG **

    2 people in tour

    Tour Guide: NAN JIANG [ Experienced 11 Rating 100.0% ] Driver: Paweł Wojtczak

    The itinerary was good. I was worried about the weather before departure, but the weather was good when I arrived at the scenic spot. The tour guide was enthusiastic and sincere. A good review

    Date of review:16.07.2026 19:05         Purchased product: BO210525 (21.05.2025 -- 26.05.2025)

  • CHEN **

    2 people in tour

    Tour Guide: Tengfei Wang [ Experienced 116 Rating 98.8% ] Driver: Krzysztof Lendzion

    The tour guide and driver are very dedicated and considerate of tourists. I would like to express my gratitude here!

    Date of review:16.07.2026 19:05         Purchased product: BO110625 (11.06.2025 -- 16.06.2025)

  • YAN **

    1 people in tour

    Tour Guide: Tengfei Wang [ Experienced 116 Rating 98.8% ] Driver: Krzysztof Lendzion

    Unforgettable trip, thoughtful service.

    Date of review:16.07.2026 19:05         Purchased product: BO110625 (11.06.2025 -- 16.06.2025)

  • XIAN **

    4 people in tour

    Tour Guide: Tengfei Wang [ Experienced 116 Rating 98.8% ] Driver: Krzysztof Lendzion

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:16.07.2026 19:05         Purchased product: BO040625 (04.06.2025 -- 09.06.2025)

  • Xue **

    1 people in tour

    Tour Guide: NAN JIANG [ Experienced 11 Rating 100.0% ] Driver: Mieszko Młynarczyk

    Guide Jiang has excellent professional qualities, is responsible and empathetic. He fully considered the itinerary and the personalized needs of the group members, and focused on interaction with the group members and atmosphere adjustment. In addition, the guide's explanation throughout the trip was detailed and logical, showing a wealth of professional knowledge reserves in history, geography, etc.

    The driver was kind and made us feel at ease throughout the trip.

    Date of review:16.07.2026 19:05         Purchased product: BO300425 (30.04.2025 -- 05.05.2025)

  • Xu **

    2 people in tour

    Tour Guide: NAN JIANG [ Experienced 11 Rating 100.0% ] Driver: Mieszko Młynarczyk

    To be honest, my husband and I have been to many travel agencies, and this one is the most reliable. We have seen many tour guides, but this one is attentive and enthusiastic. He takes good care of everyone in the group, especially us elderly people. He takes special care of us every time we check in, eat, and visit every attraction. After we settled in, he took the trouble to visit every room, and asked for opinions the next morning, and met everyone's wishes when possible. My wife had a puncture on her hand, and he was more anxious than if he had done it himself. He disinfected and bandaged it, and was very careful. When his mobile phone ran out of power, he didn't need it, so he gave it to us first, and gave us the food he bought first! He is really the best tour guide we have ever seen! The driver got up early and worked late, and his skills were good. The tour was stable, fast, safe and reliable! I give them a big thumbs up! I will find you next time!

    Date of review:16.07.2026 19:05         Purchased product: BO300425 (30.04.2025 -- 05.05.2025)

  • Zhang **

    3 people in tour

    Tour Guide: NAN JIANG [ Experienced 11 Rating 100.0% ] Driver: Mieszko Młynarczyk

    Special thanks to our tour guide Jiangnan, who is very caring. My dad had something bad to eat, so he helped us find a place to eat porridge.

    Date of review:16.07.2026 19:05         Purchased product: BO300425 (30.04.2025 -- 05.05.2025)

  • CHEN **

    2 people in tour

    Tour Guide: NAN JIANG [ Experienced 11 Rating 100.0% ] Driver: Mieszko Młynarczyk

    We are tourists from Shandong. We were fortunate to join a tour group to the four Nordic countries and appreciate the beautiful scenery of the four Nordic countries. During the trip, the tour guide was enthusiastic, patient, and attentive. His explanations were humorous and vivid, which added joy to the journey. The group members of this tour got along harmoniously, talked freely and laughed all the way, and we ended the trip with a happy mood.

    Date of review:16.07.2026 19:05         Purchased product: BO300425 (30.04.2025 -- 05.05.2025)

  • Mu **

    2 people in tour

    Tour Guide: Tengfei Wang [ Experienced 116 Rating 98.8% ] Driver: Jodelka Tomasz

    Satisfied with the travel arrangements

    Date of review:16.07.2026 19:05         Purchased product: BO020425 (02.04.2025 -- 07.04.2025)

  • Zhang **

    3 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Adam Iwański

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:16.07.2026 19:05         Purchased product: BO211224 (21.12.2024 -- 26.12.2024)

  • XU **

    1 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Adam Iwański

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:16.07.2026 19:05         Purchased product: BO211224 (21.12.2024 -- 26.12.2024)

  • SUN **

    2 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Adam Iwański

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:16.07.2026 19:05         Purchased product: BO211224 (21.12.2024 -- 26.12.2024)

  • WONG **

    4 people in tour

    Tour Guide: Yi Zhang [ Experienced 2 Rating 100.0% ] Driver: Paweł Rogoziński

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:16.07.2026 19:05         Purchased product: BO290125 (29.01.2025 -- 03.02.2025)

  • WANG **

    1 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Adam Iwański

    Tour guide Wan Jun, a senior tour guide who is half a fellow villager, has extensive knowledge and can explain European history in a very clear and logical way. He is enthusiastic and responsible in his work and is especially attentive to us elderly people. All KaiYuan tour guides are of excellent quality.

    Date of review:16.07.2026 19:05         Purchased product: BO211224 (21.12.2024 -- 26.12.2024)

  • Jiang **

    2 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Adam Iwański

    Tour Guide Wan took us to many places, including attractions that were not mentioned. He gave patient and professional explanations and arranged the itinerary reasonably. The hotel arrangements and cruise scenery were surprising. It was a pity that some places were closed due to the Christmas holiday, but overall it was not a loss.

    Date of review:16.07.2026 19:05         Purchased product: BO211224 (21.12.2024 -- 26.12.2024)

  • You **

    3 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Adam Iwański

    The tour guide is very knowledgeable and very good

    Date of review:16.07.2026 19:05         Purchased product: BO211224 (21.12.2024 -- 26.12.2024)

  • shi **

    2 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Adam Iwański

    Six days in four Nordic countries, covering Nordic history, religion, humanities, art, and architecture. Tour Guide Wan’s explanations were vivid and easy to understand, and he took good care of the group members during the trip. I look forward to the next trip to Europe.

    Date of review:16.07.2026 19:05         Purchased product: BO211224 (21.12.2024 -- 26.12.2024)

  • ZHAODAI **

    3 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Adam Iwański

    Tour Guide Wan is the most amiable tour guide we have ever met. He is patient, careful, considerate, and attentive to the needs of every tour member. Especially during Christmas when many attractions are closed, he was able to explain the stories of the attractions to us, answer all our questions, and even take the tour members on an extra city walk after work. Who wouldn’t like such a dedicated Tour Guide Wan?

    Date of review:16.07.2026 19:05         Purchased product: BO211224 (21.12.2024 -- 26.12.2024)

  • zhu **

    1 people in tour

    Tour Guide: QINGKAI ZENG [ Experienced 51 Rating 97.4% ] Driver: Paweł Rogoziński

    The tour guide was very good, patient, and gave rich explanations. The recommended hotels were also very good.

    Date of review:16.07.2026 19:05         Purchased product: BO021024 (02.10.2024 -- 07.10.2024)

  • Kang **

    2 people in tour

    Tour Guide: QINGKAI ZENG [ Experienced 51 Rating 97.4% ] Driver: Łukasz Bem

    The guide was very responsible and took care of everyone. Although the trip to Northern Europe required a lot of changes, it was still a good experience.

    Date of review:16.07.2026 19:05         Purchased product: BO180824 (18.08.2024 -- 23.08.2024)

  • Li **

    2 people in tour

    Tour Guide: Ohlbrecht Rong [ Experienced 10 Rating 94.7% ] Driver: Lucas

    The tour guide was very enthusiastic, meticulous, and thoughtful, and tried his best to help arrange the specific requirements of each person. The hotel on the last day was really bad. The room was very small. The bathroom door and the room door could not be opened with the suitcase. The facilities were also very poor, just like living in a cruise cabin. How can this standard be considered three-star? I hope Ctrip can talk to KaiYuan and not lower the standard casually. The last night was very disappointing. The project introduction mentioned the possibility of cruise upgrades, but the actual arrangement did not ask for the willingness to upgrade. The cruise has two nights, and it is difficult to rest well for 4 people in a room. I hope that the option of upgrading can be implemented in the future.

    Date of review:16.07.2026 19:05         Purchased product: BO040824 (04.08.2024 -- 09.08.2024)

  • He **

    1 people in tour

    Tour Guide: Ohlbrecht Rong [ Experienced 10 Rating 94.7% ] Driver: Lucas

    The tour guide, Sister Rong, provided very considerate service and the Nordic experience was good.

    Date of review:16.07.2026 19:05         Purchased product: BO040824 (04.08.2024 -- 09.08.2024)

  • sheng **

    2 people in tour

    Tour Guide: QINGKAI ZENG [ Experienced 51 Rating 97.4% ] Driver: Paweł Rogoziński

    Very good trip, the itinerary is very good, the tour guide and driver are also very good. Very satisfied with the whole service

    Date of review:16.07.2026 19:05         Purchased product: BO021024 (02.10.2024 -- 07.10.2024)

  • wang **

    2 people in tour

    Tour Guide: Jun Wan [ Experienced 177 Rating 99.5% ] Driver: Paweł Rogoziński

    Participate in 6 Day Northern Europe with 4 Country with good travel reviews

    Date of review:16.07.2026 19:05         Purchased product: BO250924 (25.09.2024 -- 30.09.2024)