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Guide Jiang has excellent professional qualities, is responsible and empathetic. He fully considered the itinerary and the personalized needs of the group members, and focused on interaction with the group members and atmosphere adjustment. In addition, the guide's explanation throughout the trip was detailed and logical, showing a wealth of professional knowledge reserves in history, geography, etc.
The driver was kind and made us feel at ease throughout the trip.
Date of review：13.02.2026 08:26 Purchased product： BO300425 (30.04.2025 -- 05.05.2025)
Xu **
2 people in tour
To be honest, my husband and I have been to many travel agencies, and this one is the most reliable. We have seen many tour guides, but this one is attentive and enthusiastic. He takes good care of everyone in the group, especially us elderly people. He takes special care of us every time we check in, eat, and visit every attraction. After we settled in, he took the trouble to visit every room, and asked for opinions the next morning, and met everyone's wishes when possible. My wife had a puncture on her hand, and he was more anxious than if he had done it himself. He disinfected and bandaged it, and was very careful. When his mobile phone ran out of power, he didn't need it, so he gave it to us first, and gave us the food he bought first! He is really the best tour guide we have ever seen! The driver got up early and worked late, and his skills were good. The tour was stable, fast, safe and reliable! I give them a big thumbs up! I will find you next time!
Date of review：13.02.2026 08:26 Purchased product： BO300425 (30.04.2025 -- 05.05.2025)
Zhang **
3 people in tour
Special thanks to our tour guide Jiangnan, who is very caring. My dad had something bad to eat, so he helped us find a place to eat porridge.
Date of review：13.02.2026 08:26 Purchased product： BO300425 (30.04.2025 -- 05.05.2025)
CHEN **
2 people in tour
We are tourists from Shandong. We were fortunate to join a tour group to the four Nordic countries and appreciate the beautiful scenery of the four Nordic countries. During the trip, the tour guide was enthusiastic, patient, and attentive. His explanations were humorous and vivid, which added joy to the journey. The group members of this tour got along harmoniously, talked freely and laughed all the way, and we ended the trip with a happy mood.
Date of review：13.02.2026 08:26 Purchased product： BO300425 (30.04.2025 -- 05.05.2025)
Mu **
2 people in tour
Satisfied with the travel arrangements
Date of review：13.02.2026 08:26 Purchased product： BO020425 (02.04.2025 -- 07.04.2025)
Zhang **
3 people in tour
Participate in 6 Day Northern Europe with 4 Country with good travel reviews
Date of review：13.02.2026 08:26 Purchased product： BO211224 (21.12.2024 -- 26.12.2024)
XU **
1 people in tour
Participate in 6 Day Northern Europe with 4 Country with good travel reviews
Date of review：13.02.2026 08:26 Purchased product： BO211224 (21.12.2024 -- 26.12.2024)
SUN **
2 people in tour
Participate in 6 Day Northern Europe with 4 Country with good travel reviews
Date of review：13.02.2026 08:26 Purchased product： BO211224 (21.12.2024 -- 26.12.2024)
WONG **
4 people in tour
Participate in 6 Day Northern Europe with 4 Country with good travel reviews
Date of review：13.02.2026 08:26 Purchased product： BO290125 (29.01.2025 -- 03.02.2025)
WANG **
1 people in tour
Tour guide Wan Jun, a senior tour guide who is half a fellow villager, has extensive knowledge and can explain European history in a very clear and logical way. He is enthusiastic and responsible in his work and is especially attentive to us elderly people. All KaiYuan tour guides are of excellent quality.
Date of review：13.02.2026 08:26 Purchased product： BO211224 (21.12.2024 -- 26.12.2024)
Jiang **
2 people in tour
Tour Guide Wan took us to many places, including attractions that were not mentioned. He gave patient and professional explanations and arranged the itinerary reasonably. The hotel arrangements and cruise scenery were surprising. It was a pity that some places were closed due to the Christmas holiday, but overall it was not a loss.
Date of review：13.02.2026 08:26 Purchased product： BO211224 (21.12.2024 -- 26.12.2024)
You **
3 people in tour
The tour guide is very knowledgeable and very good
Date of review：13.02.2026 08:26 Purchased product： BO211224 (21.12.2024 -- 26.12.2024)
shi **
2 people in tour
Six days in four Nordic countries, covering Nordic history, religion, humanities, art, and architecture. Tour Guide Wan’s explanations were vivid and easy to understand, and he took good care of the group members during the trip. I look forward to the next trip to Europe.
Date of review：13.02.2026 08:26 Purchased product： BO211224 (21.12.2024 -- 26.12.2024)
ZHAODAI **
3 people in tour
Tour Guide Wan is the most amiable tour guide we have ever met. He is patient, careful, considerate, and attentive to the needs of every tour member. Especially during Christmas when many attractions are closed, he was able to explain the stories of the attractions to us, answer all our questions, and even take the tour members on an extra city walk after work. Who wouldn’t like such a dedicated Tour Guide Wan?
Date of review：13.02.2026 08:26 Purchased product： BO211224 (21.12.2024 -- 26.12.2024)
zhu **
1 people in tour
The tour guide was very good, patient, and gave rich explanations. The recommended hotels were also very good.
Date of review：13.02.2026 08:26 Purchased product： BO021024 (02.10.2024 -- 07.10.2024)
Kang **
2 people in tour
The guide was very responsible and took care of everyone. Although the trip to Northern Europe required a lot of changes, it was still a good experience.
Date of review：13.02.2026 08:26 Purchased product： BO180824 (18.08.2024 -- 23.08.2024)
Li **
2 people in tour
The tour guide was very enthusiastic, meticulous, and thoughtful, and tried his best to help arrange the specific requirements of each person. The hotel on the last day was really bad. The room was very small. The bathroom door and the room door could not be opened with the suitcase. The facilities were also very poor, just like living in a cruise cabin. How can this standard be considered three-star? I hope Ctrip can talk to KaiYuan and not lower the standard casually. The last night was very disappointing. The project introduction mentioned the possibility of cruise upgrades, but the actual arrangement did not ask for the willingness to upgrade. The cruise has two nights, and it is difficult to rest well for 4 people in a room. I hope that the option of upgrading can be implemented in the future.
Date of review：13.02.2026 08:26 Purchased product： BO040824 (04.08.2024 -- 09.08.2024)
He **
1 people in tour
The tour guide, Sister Rong, provided very considerate service and the Nordic experience was good.
Date of review：13.02.2026 08:26 Purchased product： BO040824 (04.08.2024 -- 09.08.2024)
sheng **
2 people in tour
Very good trip, the itinerary is very good, the tour guide and driver are also very good. Very satisfied with the whole service
Date of review：13.02.2026 08:26 Purchased product： BO021024 (02.10.2024 -- 07.10.2024)
wang **
2 people in tour
Participate in 6 Day Northern Europe with 4 Country with good travel reviews
Date of review：13.02.2026 08:26 Purchased product： BO250924 (25.09.2024 -- 30.09.2024)
Lai **
2 people in tour
This is the second time I have been with Rong. Rong is very nice and her explanations are very informative. She is very friendly to parents who do not speak the language and can help with various inquiries. Overall, it is a very satisfying trip for parents.
Date of review：13.02.2026 08:26 Purchased product： BO040924 (04.09.2024 -- 09.09.2024)
WAN **
1 people in tour
The guide was very responsible, cheerful and took care of every detail. I was very satisfied with this trip. The Polish driver drove fast and steadily.
Date of review：13.02.2026 08:26 Purchased product： BO040924 (04.09.2024 -- 09.09.2024)
WEBER **
3 people in tour
⭐️⭐️⭐️⭐️⭐️Five-star praise for Wan Dao = The universal tour guide is super awesome
Date of review：13.02.2026 08:26 Purchased product： BO140824 (14.08.2024 -- 19.08.2024)
Fu **
1 people in tour
The tour guide was very dedicated and hardworking, which made us very satisfied.
Date of review：13.02.2026 08:26 Purchased product： BO180824 (18.08.2024 -- 23.08.2024)
Peng **
2 people in tour
The tour route is well arranged, and the time arrangement for each scenic spot is appropriate. Guide Wan highlighted the key points of the scenic spots and scenic spots, and his explanation was accurate and professional; his ideas were clear and his speech was articulate. Wan also gave an overview of the political system, economy, and humanities of the four Nordic countries, which deepened our understanding of the tourist destination. Along the way, Guide Wan took meticulous care of our lives, especially helping the elderly to reunite. The driver helped us to pack and carry the luggage along the way. The driving skills were proficient and we arrived at the scenic spots and hotels on time.
Date of review：13.02.2026 08:26 Purchased product： BO210824 (21.08.2024 -- 26.08.2024)
LIU **
2 people in tour
Open source travel with good quality
Date of review：13.02.2026 08:26 Purchased product： BO210824 (21.08.2024 -- 26.08.2024)
LIU **
2 people in tour
We have been to many places and participated in group tours. This group tour was the most enjoyable. We are 70 years old. Tour Guide Zeng took great care of us and explained patiently along the way. His explanations were vivid and vivid. He is enthusiastic about work, capable, and very considerate of everyone's needs. We hope to join Tour Guide Zeng's group again. KaiYuan Travel has such a rare employee. I will recommend Tour Guide Zeng's group to friends who like to travel. Thank you KaiYuan for cultivating this excellent employee. Thank you again!
Date of review：13.02.2026 08:26 Purchased product： BO180824 (18.08.2024 -- 23.08.2024)
Xu **
3 people in tour
Guide Liu is very responsible. On the way to the scenic spot, she would tell us stories and show us movies in case we are bored. Because our group is made up of friends from all over the world, most of them are older, but the guide paid attention to the feelings of the group members throughout the whole process, and the introduction of the scenic spots was also very clear. The most important thing is that she is also very beautiful! ! No matter what questions you ask, she is very reliable! Go, friends! ❤️❤️❤️
Date of review：13.02.2026 08:26 Purchased product： BO240724 (24.07.2024 -- 29.07.2024)
Li **
2 people in tour
Guide Rong is awesome. He leads the group with all his heart and effort, never tires of taking care of everything, big or small, and treats the group like family. This trip to the four Nordic countries ended perfectly, and Guide Rong played an indispensable role. Five-star praise!
Date of review：13.02.2026 08:26 Purchased product： BO140724 (14.07.2024 -- 19.07.2024)
Zhang **
4 people in tour
Tour Guide Wan is very responsible and dedicated, and has rich experience. He is very professional both in terms of knowledge reserves and handling of emergencies.
Date of review：13.02.2026 08:26 Purchased product： BO140824 (14.08.2024 -- 19.08.2024)
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Xue **
1 people in tour